Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 134 reviews)); "Good environment and culture" ((in 127 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 14, 2025

Not doing too good

Finance

Recommend

CEO approval

Business Outlook

Pros

1. Flexible work arrangements 2. Good base pay 3. Open to improvements and enhancements 4. Taps into employees' strengths

Cons

1. Non-competitive pricing puts WU at a huge disadvantage in the long term 2. New C-Suite crew is not performing well (whole team replaced in 2021-2023) 3. Lots of job dissatisfaction and retrenchments 4. Absolutely horrible pay adjustments and bonus (3% pay increment and less than 1 month bonus) 5. Feel a strong disconnect with the broader global team 6. Messy job allocation amongst different teams with unintuitive coverage over certain regions

4.0

Mar 13, 2025

Very Good Company

Java full stack developer

Recommend

CEO approval

Business Outlook

Pros

1.Payscale is good. 2.Use of new technologies. 3.Business flows.

Cons

1.Nothing as of now i can think of

1.0

Mar 12, 2025

Stay Away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Its a job, I guess?

Cons

Very non-employee friendly. They make you badge in and badge out of the floor because they are monitoring how long you are working and if not working exactly 8 hours in the office, you will be on a report. They took away the unlimited PTO and not it is limited to 19 days a year. They reduced the severance package in half. There are better jobs options out there, stay away!

Viewing 295 - 297 of 2,938 Reviews

Jobs at Western Union

Regional Sales Support

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics