Wiley reviews

3.7

65% would recommend to a friend

(2,184 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Oct 14, 2013
Recommend
CEO approval
Business Outlook

Pros

good benefits great location on the waterfront in Hoboken nice colleagues

Cons

Initiative and hard work are not respected. There is lots of politics involved. Incompetence and mediocrity are wide spread. You can get hurt just by trying to do your job. The company is fragmented, there are many different groups and departments with many directors, some of them with couple or few people beneath them. Because of this collaboration is almost non-existent and projects fail or last for years. Due to these inefficiencies and market conditions the company is going through a restructuring or I would say downsizing. The senior management tried to promote this as a positive change by throwing around lots of buzz words, but for employees I doubt anything has changed but the names of groups. Actually there are even more disconnected groups now which makes any meaningful change just a dream. It is even worse. Managers who were responsible for failed projects were promoted and now have a second chance to inflict another wound to the company. The company will lose lots of talented people soon and I am afraid it is going to lose its race with the competition that has grown strong in the last few years. If Wiley continues on this course I doubt that they would stay in business for long.

2.0
Oct 10, 2013

The place to start; not the place to stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, PTO, great colleagues, great place to start at a first corporate job, learn a fair amount

Cons

-You can put in your time and have great performance reviews but still utterly impossible to move up -Your boss or colleague leaves, in order to save every last time you and/or your colleagues will be forced to do the job under the guise of "it's a great opportunity" when really the job is split amongst who is left -Having a manager in a different country who "doesn't understand" U.S. HR policies and thus have the ability to play dumb when it comes to grade level ranges, working hours and salaries -High performers are given more work but it's actually a curse, not a blessing - low performers get away with being incompetent -For a large corporate company I am shocked by the lack of protocol and the way people can "cut corners" - just because it works fairly in one dpt does not mean things will be fair in another

1.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

the hoboken location is nice. some flexibility in work. journals division is strong. pearson education is building HQ a block away. may give wiley employees possibility of working for company that knows what it is doing.

Cons

global higher ed has done a bad job trying to transition into digital. technology upgrades have failed miserably: example: wileyplus v5- which lost millions--. Management team responsible for this still involved in new projects which are doing badly. As many current and former employees have said, "the atmosphere is toxic." leadership has no idea what platform to use for digital media; editorial direction is abysmal; entitled publishers who can't manage teams, but can put on good acts.editorial leadership is incompetent. massive reorganization to bolster stock. middle and upper management still in place, even though under their "leadership" global higher ed has done astoundingly bad. classical example of old boy network. moral is at an all time low. depressing atmosphere. given a chance, most employees would leave. Many LAZY editors who "work" from home fulltime, yet don't bother to engage with support staff in mature manner. Most arrogant publishers i've come across. they mask their incompetence by aggressive and rude behavior that only highlights their utter lack of management skill or emotional intelligence. In a word, working at Wiley is like watching Miley Cyrus at the VMAs: embarrassing and cringe worthy; and uttery unaware.

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