Windsor Fashions reviews

4.3

86% would recommend to a friend

(1,023 total reviews)
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Leon Zekaria

95% approve of CEO

87% positive business outlook

Windsor Fashions has an employee rating of 4.3 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Windsor Fashions employee rating is 26% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Dec 7, 2014

Beware of working here!

Recommend
CEO approval
Business Outlook

Pros

- 40% discount - Nice co-workers - Decent hours some weeks - Decent music

Cons

I don't even know where to start. This place is the WORST to work for. My location specifically went through so many girls that it was insane. Most of the sales associates were maybe there for 3 months max. Sales goals were ridiculously high, especially if you're working slow days like week days or really short shifts. The only person who at least black-dotted consistently every week was the general manager. Who, by the way, stole sales regularly for the other sales associates. Which, can be defined in two ways: 1. She knows you're helping a customer, but then inserts herself into the situation and tries to help more than you when you were already with that customer. Customer then has to choose one person to give sales credit to and they usually chose the general manager when that happened. 2. General manager would put her name for the sales when she'd be at the cash wrap. Not only this, but the general manager would 90% of the time be behind the cash wrap staring at the computer. Even the hard-working assistant managers were usually helping out on the floor! In addition, if you're working opening or closing, good luck. You get an hour to prepare the store in the morning, while the manager working will check the computer. Some days, like Thursdays, you'll have an extra duty like changing the mannequins. That takes up way more time on top of the long checklist you already have. Then, you run up to the bank. Sometimes I really needed that one extra sales associate that we'd never get. But, if you're closing, sometimes you're on time and other times you won't be out for another hour. The hours always fluctuated, especially if a new girl (or several) gets hired that week! The new girls always started out with like 15 hours while I would have maybe 10 within my second month. And, your hours do depend on your sales. Those insanely high sales goals that pretty much no one can achieve. And if you do achieve a black dot, you're really surprised. Also, if it's a busy day like the weekends, we'd always be understaffed. And, if you can't keep your eye on everyone in your section where you're assigned and you end up finding sensor tags because of shoplifters, you are then blamed and written up. There is only so much you can do at one time. The clear purses weren't too bad, but I noticed that the managers got to take their purses in with them. The music was a hit or miss. But, you'd get used to hearing the same music every shift and it was seriously annoying. The dress code was alright. The one thing that really bothered me happened to be about which shoes you can and cant' wear. I would be working anywhere from 4 to 8 hour shifts and my feet would hurt so badly to the point where I brought multiple bandaids to put on my feet, I'd wear insoles, go to the bathroom just to sit down and rub my feet multiple times in a shift because I couldn't wear shoes with any support in them. Most of the girls wore heels, gladiators, or cute boots, but it's not realistic when you're on that hard flooring all day. I had to buy a really expensive pair of shoes that were nowhere near being cute but I didn't really care about what they looked like since they were technically OK by the dress code. I got injured on the job and the manager on duty told me that it wasn't worth filling out a workplace injury form. I should've known better and should have demanded it, but seriously? Overall, a horrible place to work for. They give you fluctuating hours, horrible pay for all of the work you do, the general manager just stands around all day reading emails, and I would not recommend it to anyone. Why do you think they go through so many employees?

2.0
Sep 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The employee discount was generous at 40%, including on sale items! Our store manager was nice.

Cons

Excluding the store manager, the other managers were very unfriendly and unpleasant to even be around. Was teased by a manager at one point for something personal, I'm sure she thought she was just kidding around but honestly that wouldn't have even been cool with me had she been my friend. The mall the store was in was extremely busy and the store was painfully understaffed for the amount of traffic it got. It was impossible to keep up with go-backs, the fitting room, the back third of the store, as well as bringing in and out different shoe sizes from the back. There was always a constant stream of people in every corner of your section that you had to keep track of, but unfortunately you can only keep your eye on so many places at once. If the store managed to find room in its budget to even bring just one more girl to help work the floor, then life at Windsor would have been way less chaotic! There was no rhyme or reason as to how much your salary would be: despite being paid well above average at my past job I was paid less at Windsor than a new girl who hadn't worked at all before. (Of course we weren't allowed to talk about this at Windsor, we only found out on our own time after we left.) The clear plastic bag rule was just a tad annoying, especially during that time of month when you don't feel like showing everyone you're carrying a tampon/pad in your purse. And yes, the managers make you open up every pouch and wallet within your plastic purse before you check out. But no way around that, and Windsor isn't the only store with this rule. And finally: unless you totally LOVE top 40 pop, prepare to feel like tearing your ears out by the end of every shift. It's a small selection of songs blaring on repeat day in and day out, so make sure you really like that genre of music if you're thinking of working there. This wasn't something that came to mind when I first applied. I stuck around way longer than I should have, I thought this was just the environment all retail jobs had! But since finding new jobs afterwards I realized being a sales associate didn't have to be this distressing at all- it was really just Windsor that sucked.

2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The only thing keeping me at this company is my awesome associates and my fellow Assistant Managers. We all have a great work relationship and friendship here.

Cons

When I was promoted to Assistant Manager they never gave me the raise along with this promotion. I did not realize it until recently. This is not the first this company has done this. Both of the ASM here have also dealt with this. My manager is extremely unprofessional, inconsiderate, a pathological liar, make very inappropriate comments about any ethnicity accept her own (which is White), has even told one of the associates one to kill herself. My DM has done absolutely nothing in regards to any of our concerns and complaints about our manager or the company in general.

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