Wise reviews

Thank you for sharing your feedback with us. We are committed to making transparent decisions around how to structure our teams to ensure the best outcomes for our customers while providing the best employee experience. We sometimes have to make difficult decisions to make sure we’re set up for long term success. For those directly impacted by those decisions, we aim to treat every Wiser with fairness and respect as we manage those processes.

Thank you for taking the time to share your feedback. We're pleased to hear that you enjoy the benefits package on offer, as well as the office environment and inclusive culture. Our goal is to help our customers as quickly as possible when they need assistance and setting KPIs helps ensure we’re able to meet this goal and identify gaps where we may need to invest in the future. These KPIs are designed to not be burdensome but to guide and support, paving the way for personal development and improved outcomes. If you'd like to share further feedback about your experience, I hope you feel comfortable to make yourself known to one of our People Advisors so we can sit down and discuss it with you to get a better understanding. We’d really like to hear more and see what we can do to improve things for you.