Wise reviews

Really lacking in growth opportunities in the Americas, especially if you're in Tampa. Although we're growing, I can't immediately recommend this work as the scope and compensation in compliance roles right now still feels quite ambiguous. Don't even consider a role here unless you already have experience in customer support, compliance, or banking operations, and can show how your experience is more valuable than what the company initially offers you. You should be prepared for a disappointing offer because this company discounts the Tampa market. Go to the interview and hear them out, because it is a good company to work for. But they need a reality check as to what the candidates in this market can offer, so show up ready to prove that you're ready to exceed these expectations.

Poor communication between product and operational teams. Autonomous teams make decisions that impact other teams, and although collaboration is better, there are always so many changes happening that it’s difficult to keep up. Product teams do not prioritize fixes without data, which can be hard to track/collect. Compensation is much better than it was, however, there are very few opportunities for advancement in Tampa. The flexibility we once enjoyed with this role is gone. We are pushed harder than ever to meet instant verification metrics which means working more evening and weekend shifts. This productivity push, and lack of staffing, means you have no opportunities to work on side projects that can aid in career advancement.