Workday Sr. Associate Customer Success Manager reviews

3.2

50% would recommend to a friend

(58 total reviews)
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Aneel Bhusri

76% approve of CEO

45% positive business outlook

Sr. Associate Customer Success Manager employees have rated Workday with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Sr. Associate Customer Success Manager professionals have a good working experience there. Workday is rated in line with the average (within 1 standard deviation) by Sr. Associate Customer Success Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
3.0
Feb 8, 2025

Always changing

Recommend
CEO approval
Business Outlook

Pros

Great company for getting experience and meeting people who want to be successful and grow.

Cons

Leadership all around is a mess. This is what happens when you take out the old and bring in the new. They all have bright “ideas” and usually get their way without even talking to the frontline workers, get feedback etc. The changes they made to Customer Success was horrendous and our customers do not like it. This is a public company, they only care about pleasing the shareholders. Annel leaving worst thing to happen to the company.. going downhill rapidly.

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Workday Response
1y
We appreciate your feedback and regret that you've had a negative experience. It can be difficult to adjust when an organization goes through changes. There are resources here to support you. Reach out to your people leader to share more, or if you prefer, to People & Purpose who can direct you to some helpful support resources.
5.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

People are friendly, responsive, pro-active and empathetic. Good work life balance & autonomy.

Cons

As with any large org, communication can be improved although Workday is actively working on improving this.

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Workday Response
2y
Thank you for sharing your experience at Workday. It is fantastic to hear you've enjoyed working with the people and having work life balance . We are pleased to hear life as a Workmate is a good one!
5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great pay, great management, great structure

Cons

Really none at this time

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Workday Response
2y
Thank you for your feedback. We're thrilled Workday has been a career highlight for you. Our culture thrives thanks to dedicated Workmates like you, who uphold our values and drive industry standards. Your passion and commitment are invaluable to us. Thanks for being a part of our journey!
Viewing 13 - 15 of 58 Reviews

Glassdoor has 5,178 Workday reviews submitted anonymously by Workday employees. Read employee reviews and ratings on Glassdoor to decide if Workday is right for you.