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      Workhuman

      Engaged Employer

      Workhuman reviews

      2.9

      45% would recommend to a friend

      (436 total reviews)
      avatar

      Eric Mosley

      49% approve of CEO

      36% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.9

      Culture & values

      2.6

      Career opportunities

      2.4

      Senior management

      Workhuman has an employee rating of 2.9 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      436 reviews
      2.0
      Jan 5, 2026

      Strong product, but culture and practices made it hard to stay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + The platform itself is a real benefit. Using it internally lets you experience the product the same way customers do, and being able to redeem rewards for genuinely fun and meaningful items is a nice perk. + The product solves a real problem and, when it works well, delivers on its promise.

      Cons

      - Leadership often feels misaligned and reactive, with limited clarity or consistency. At times it is unclear who is steering the ship or where it is headed. - There are two very different types of leaders. Some are genuinely strong leaders who care deeply about people and want to do good work. Others lead from fear and insecurity, creating an environment where self-preservation outweighs collaboration. - That fear-based behavior is modeled at the top. The Chief of Staff and CHXO are clear examples of leaders whose approach sets a toxic tone for the broader organization, making cultural change extremely difficult. - Psychological safety is low, and many employees do not feel safe speaking up or offering dissenting perspectives. When they do, there are offen consequences. You have to be very careful who you confide in or share information with out of risk of saying the wrong thing to the wrong person. In my tenure I witnessed multiple examples of very strong performers being pushed out because they didn’t pander to certain status-driven executives - There is a notably high rate of turnover within Human Resources (among other teams). Given the company’s mission and market positioning, this should be viewed as a serious warning sign. - The hybrid work model feels rigid and out of touch with how people actually do their best work. Especially for a company called Work”human” - Compensation is well below industry averages, and there is little investment in professional development or career growth.

      avatar
      Workhuman Response
      5mo
      Thanks for sharing your perspective, and we genuinely wish you the very best in your next role. As a business, we continue to evolve our expectations of how we operate, with a stronger emphasis on accountability, clarity, and efficiency at every level. As we scale and mature as an enterprise organisation, this includes making deliberate choices about how we work together, how decisions are made, and how responsibility is owned across the business. One example of this is our hybrid working model, which reflects the standard approach across many enterprise environments and supports collaboration, execution, and shared accountability. We recognise that these evolving expectations, particularly around more accountable leadership and post-pandemic hybrid ways of working, won’t suit everyone. However, we believe they are necessary steps to support the long-term health, performance, and sustainability of the business. From a data perspective, our voluntary turnover remains strong relative to external tech benchmarks. In 2025, company-wide voluntary turnover was 9.5%, with HR at 10%. In areas where turnover is higher, such as engineering, levels remain well below market thresholds (which is 20-23% in Ireland!!!). We see this as a reflection of the many humans who continue to find purpose, opportunity, and positive experiences here We appreciate feedback, positive and critical, and remain committed to holding ourselves to high standards as we continue to evolve how we work and lead.
      1.0
      Nov 11, 2025

      Do yourself a favor, don't work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people outside of senior leadership are fantastic. It can be a very collaborative environment which was the best part about working here. The office itself in Framingham is nice but probably too big for the size of the company. Lot of empty desks. They do have good food and some decent snacks. The fact that you can recognize and reward the goodness you see is awesome and was probably my favorite part about working there. Knowing that I could recognize all the good work I was seeing was awesome! I will also add that at its core, the product is a good one--and I would argue that it's better than the other reward and recognition platforms out there.

      Cons

      Leadership. Something needs to change. The sales team is an absolute nightmare, run by the smallest man who ever lived. In all honesty with his approach, they might as well get rid of everybody else in sales and just let him do it since he believes he can do everybody's job better than they can anyway. Complete fraud who claims he wants feedback and input but absolutely does not. His way or the highway. Something needs to change as the company has not performed well on the sales side for years. Folks get laid off year after year with numbers slipping but it's baffling that this person is still in charge. The lack of humanity displayed by senior leadership at a company with the word 'human' in its title is sickening. What this person says about others who work for him behind closed doors is appalling. You ultimately mean nothing to him but he'll keep you close when it's beneficial to him. This is not inclusive of front line managers who do their best to help their AE's. This is for the people above them who don't allow them to shine or thrive. This is for those people who push the good folks down and make the place a complete nightmare to work at. Time to look in the mirror.

      avatar
      Workhuman Response
      6mo
      We're sorry your experiences and perspectives were so poor, its not what we strive for. While its not reflective of others experiences working here, we appreciate the feedback. Wishing you the very best in your next role.
      2.0
      Mar 1, 2024

      Smoke and Mirrors

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training and good benefits

      Cons

      Lack of true culture, promotes recognition, however lacks any true sense of diversity.

      avatar
      Workhuman Response
      2y
      Thank you for your feedback, best of luck with your future endeavours.
      Viewing 37 - 39 of 436 Reviews
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      ReviewsWorkhuman reviews

      Glassdoor has 461 Workhuman reviews submitted anonymously by Workhuman employees. Read employee reviews and ratings on Glassdoor to decide if Workhuman is right for you.