Information doesn’t flow both ways. Decisions are made from 30,000 feet without input from boots in the ground regardless of the impact on the employees or the clients. They don’t listen to seasoned professionals who have done this for. Long time. They’re capacity models are very high and Expect everyone to do more work for the same money. Poor raises even for employees over performing. The health insurance is a financial hardship for many They do not care about the client or the employee. Only M&A very different than how anyone on the agency side is used to operating where the client is the be all and all because they pay our salaries through commissions.