World Vision USA reviews

4.5

95% would recommend to a friend

(222 total reviews)
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Edgar Sandoval

100% approve of CEO

76% positive business outlook

World Vision USA has an employee rating of 4.5 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The World Vision USA employee rating is 27% above average for employers within the Nonprofit & NGO industry (3.5 stars).

Reviews by job title

222 reviews
3.0
Jun 27, 2021
Recommend
CEO approval
Business Outlook

Pros

The transformational work in the field is stellar! The field staff are all so inspirational. It makes the day to day internal difficulties in the US office much easier to overlook for a time. Our field work is the only reason I gave a 3 star rating. Otherwise it would have been lower.

Cons

Current leadership in the US does not listen to their SMEs. Rather, they decide what course of action to take even with no input from those most familiar with the front line work. I don’t know if it’s arrogance or fear, but it makes for a very frustrating working environment and requires duplication of efforts in order to finally get the results required. The management style of the CEO has instilled a sense of fear in those who work most closely with him. The standards that most of the org is held to in regards to dollars spent for fundraising opportunities do not apply to senior leadership. That fact, in conjunction with their refusal to listen to their SMEs, has lead to multiple instances of gross overspending for pet projects that they have been advised against pursuing. There is a lack of accountability at the highest levels of the org, with middle management forced to compensate for the lack of decision making and performance issues in areas of senior leadership. Solicited feedback in the form of annual surveys falls on deaf ears, with key challenges around agility, broken processes and trust in senior leadership not addressed in any significant way, year after year. It is unfortunate because at one time this org was an amazing place to work. Sadly that is no longer the case.

2.0
May 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Meaningful work. Opportunity to make a difference globally and domestically. Good coworkers.

Cons

Nepotism rampant. Tenure not valued. Limited opportunities to advance despite what leadership says. Senior leadership is out of touch and Board of Directors are so far removed from those who actually are close to the work.

2.0
Mar 18, 2017

Great possibilities but problematic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mission and lives are blessed by the work.

Cons

Leadership doesn't listen; doesn't change; limited Diversity in top and mid level Leadership in gender, ethnicity, age or experience which impacts possible growth and direction. Although Christianity is proclaimed, the donor is God. If the decision to be made is the right thing to do but could result in the loss of donors, the donor wins every time. Another challenge for the organization is moving/terminating unproductive leadership. Toxic and arrogant leaders are rampant!!!

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World Vision USA Response
9y
We are proud of our senior leadership team and Board of Director diversity, with good representation of women and people of color in both groups. Our core value, Valuing People, is clear about our commitment and we have chosen to increase our focus on diversity with a strategy we shared with all staff, establishing a new employee council to help guide our work, and launching forums for dialog in this space. In addition, our focus on strengthening managers is targeted to ensure all staff are supported to be and do their very best. We look forward to the fruit our investments in these two areas as we journey on to remain faithful to our mission, "bringing life in all its fullness to every child." Thank you for your five years of service with us; wishing the best in your next season.
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Glassdoor has 243 World Vision USA reviews submitted anonymously by World Vision USA employees. Read employee reviews and ratings on Glassdoor to decide if World Vision USA is right for you.