World Wide Technology reviews

4.0

78% would recommend to a friend

(2,523 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 17, 2019

My Manager does not walk The Path

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good family Health Care plan

Cons

THE PATH (Trust, Humility, Embrace change and diversity of people and thought, Passion, Attitude, Team player, Honesty and integrity) is not being followed by Middle Management. Several times my manager expressed a dis-trust ('I don't believe you') and lack of humility (my way or the highway) toward me. He does not appreciate my Passion and Attitude to better the company and has limited and ridiculed me and my attempts to provide the best possible service to our customers. My manager does not care about my area of expertise nor does he advocate for me or my ideas. And when I suggest a transfer he states I'll have the same problems throughout the company. I feel going to HR about a transfer would only cause more problems, which leaves me with looking for another job. Sad.

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World Wide Technology Response
7y
Thank you for acknowledging our health insurance and Core Values (THE PATH). Another very important part of our culture is our goal of no bad managers. I would really like to try and help you but we have thousands of employees and I'm not able to discern the area in which you work. I don't know where to start looking. I encourage you to reach out to me or anyone else in HR. Thanks
1.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The teams u work with every day, make for a fast day. The opportunity’s with the company can be endless

Cons

As a full time associate I have worked with the company more than 3 years, with that being said the compensation is not where is should be. People who have only worked with the company for a year or two, are making as much if not more than myself and some associates. It seems the raises were not given to everyone even though we were supposed to get compensated for our knowledge and experience. This states otherwise. Our leadership as LKV has changed over the last few months. But they have already failed their employees drastically. Constantly saying one thing and their peers aren’t on the same page. Any job I have worked at where you talk to ur employees like they are replaceable ends with losing good employees and brings morale down. Management has stated if someone isn’t happy with how things are going the door isn’t locked. That feels like a threat to some people and makes them feel like no matter how hard they work they will be treated as if they are nothing. With the amount of time we each put into the job it isn’t enough and can’t seem to catch a break. With being one team one goal, every team and shift should be treated the same, it is not. With spiking in business every season the worry isn’t bringing on people who could make a difference but just a spot to fill.

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World Wide Technology Response
7y
Thanks. We have been reviewing what other companies are paying for similar work in the area. We will continue to do this to ensure employees with the right experience, skills, values and performance are fairly and competitively compensated. Leadership will continue to be closely monitored. No one should ever be treated disrespectfully like you mention. Thank you for all your hard work and for this feedback. If you would like to reach out to me or anyone else in HR please do. Good luck.
3.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Overall this is a great company to work for, benefits are unheard of, there are great people that work there. The company is forever growing making the opportunities within the company grow.

Cons

Would advise new/future employees not to go into this department. It’s messy, unorganized, lack of communication, and ran poorly by management with no type of input of the people it affects the most. The management team will preach the “open door” policy but they’re not approachable by any means. They sit in their offices and make decisions without even really knowing their employees. They will will say they want to exploit your strengths but in fact will wait until you fail then it’s the end of the road for you instead of putting you in a different position where your strengths are flourishing. They talk about culture but this department has lost the culture this company was built on because the wrong people are in the wrong positions. Really difficult to work your way up unless you are part of the “in” crowd . I saw a lot of friends get promoted instead of the right people . The “worker bees” are very under paid for the amount they have to do. The training is God awful, you learn nothing during your “training phase” . You go on a pointless scavenger hunt of the building by yourself with no supervision. Then you get thrown in the fire with no knowledge of the systems. They like to preach fail fast which is fine but only if you have a foundation to fall on. In reality you need to train your people first solid they have a solid understanding of what they are doing instead of clicking buttons and causing AVOIDABLE escalations.

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World Wide Technology Response
8y
Thank you for this candid feedback. I think some of the concerns are due to rapid growth and changes that are happening/have happened. Some involving reorganization and leadership restructuring. Regardless, we take your concerns seriously. The scavenger hunt is intended to be helpful for new employees with learning about the building but it sounds like it may need some work. Thanks for your hard work, dedication, and patience.
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