Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,550 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Very hard to single out any pros working for this company.

Cons

If you want a forward thinking, empathetic lead business then Wren is not for you. A company that manages its people like it was still in the 1980s. All the bad things you have heard are true. Managers and senior leadership over promoted and under-qualified. This business has the potential to be an absolute positive game changer but its leaders haven't got the foggiest on how to look after its people or truly run a business of this magnitude, just look at the horrific labour turnover across Showrooms and Head Office. It's embarrassing for a company that is as large as it is. This is a company that will fudge any meaningful public facing data to 'appear amazing' none of it being true. That being said, within this mess of a culture there is a smattering of really good people who need to move on and find their worth in other businesses who would give them the loyalty they deserve.

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Wren Kitchens Response
3y
Thank you for taking the time to leave some feedback about your experience working with us. We would like to assure you that we take the well-being and satisfaction of our employees seriously. We are committed to creating a positive and supportive work environment for all our team members. We invest in ongoing training and development opportunities to ensure that our staff members are equipped with the skills they need to succeed in their roles. We are proud to have a diverse and talented workforce, and we are committed to ensuring that all of our team members feel valued and respected. We appreciate your feedback and will take it on board as we continue to strive towards creating a positive work culture for all of our employees. If you wish to have a more in-depth discussion about any topic, please do not hesitate to contact our team via LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens.
5.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

State of the art showrooms and technology has never made designing kitchens more fluent and straight-forward. Market-leading business with innovative products and software updates bi-weekly. Family-run structure allows your voice to be really heard and you literally get back what you put in. Fantastic company to work for! Here's to my 7th year!

Cons

The work-life balance can sometimes be thrown a little, but as said, you get out what you put in!

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Wren Kitchens Response
3y
Thank you for your review and for being a loyal member of our team. We're glad to hear that you appreciate our state-of-the-art showrooms and innovative products and software updates. We value our employees and strive to create a positive and supportive work environment. At Wren, we value our employees as the driving force behind our success. Therefore, we actively encourage all our staff to provide feedback, enabling us to collaborate in fostering a supportive environment that allows you to thrive and progress in your career with us. We're here to support you every step of the way! If you have any questions or concerns, don't hesitate to get in touch with us at LetsTalk@wrenkitchens.com. We would be delighted to assist you! Thank you again for your positive review and your dedication to our company. We appreciate your feedback and look forward to continuing to work together towards success. Thanks, Wren Kitchens.
1.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good commission but that’s it

Cons

Ever heard of a company docking your Money for mistakes? Well Wren do. Hardly anyone I worked with passed 2 years with the company, due to unfair dismissal law (which only come in to play after 2 years employment) Wren never allow people to work past 2 years. After being the 3rd highest seller in a showroom out of 14 designers, I was let go 1 week before i passed my 2 years with a very poor excuse. Staff turnover i believe is 70% which just shows how this business works. Senior management thrive off you being scared of them and do there up most best to strike fear in to everyone. As I mentioned if you make a mistake on a kitchen design you pay 50% of what the mistake cost the company, fair enough if your small business but wren turn over 1 billion a year. Awful environment with commission goal posts constantly changing. At one point 8 of 14 designers in our showroom were on PIPS.

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Wren Kitchens Response
3y
Thank you for taking the time to provide feedback about your experience at Wren Kitchens. We are sorry to hear that you did not have a positive experience with us. We take all employee feedback seriously and would like to address some of the concerns you raised. First, we would like to state that we do not condone or participate in the unfair treatment of our employees. We believe in treating all our employees fairly and respectfully and strive to create a positive work environment for everyone. In regard to your claim that we do not allow people to work past two years, we would like to clarify that this is not true. We are proud to have many long-term employees who have been with us for several years. We are sorry to hear that you were let go, and we would like to assure you that this decision was not made lightly. If you would like to discuss anything in more detail, please get in touch with us at LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens.
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Glassdoor has 2,610 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.