Does Wren Kitchens pay their employees well?

According to anonymously submitted Glassdoor reviews, Wren Kitchens employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wren Kitchens. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Wren Kitchens?

59% of Wren Kitchens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wren Kitchens 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Wren Kitchens?

Kitchen Designer (651) , Designer (211) , Information Advisor (73) , Surveyor (63) , Kitchen Sales Designer (51) , General Manager (47) , Assistant General Manager (42) , Installation Coordinator (38) , Kitchen Design & Sales (29) , Customer Service Representative (23) , Assistant Manager (20) , Receptionist (17) , Porter (16) , Sales Specialist Kitchen Designer (16) , Manager (15)

What are the pros of working at Wren Kitchens according to real employee reviews?

"Great training really guides you into how to perform as best as possible within the role." ((in 187 reviews)); "Just because the pay is good at Wren doesn't mean you won't find something that pays the same but doesn't cost you your mental health." ((in 164 reviews)); "The team were great and very helpful!" ((in 117 reviews)); "Potential good commission and possible 4day weeks" ((in 115 reviews)); "friendly staff and very supportive" ((in 68 reviews))

What are the cons of working at Wren Kitchens according to real employee reviews?

"one week training in Hull which is good but doesn’t include much about what to do after a sale Poor management" ((in 129 reviews)); "Long hours are expected to come in on days off and stay back after shifts to keep the figures up." ((in 121 reviews)); "no work life balance and they do not value employees." ((in 72 reviews)); "Micro management has got even worse now the managers have their little senior surveyors to do their dirty work." ((in 61 reviews)); "Extremely busy, can foresee long hours" ((in 34 reviews))

What are employees saying about Wren Kitchens layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wren Kitchens layoffs and their outlook for job security at Wren Kitchens in 2026.

What are the top reviewed Wren Kitchens locations?

Sugar Notch , Wilkes-Barre , Levittown , Greenwich , Milford , Allentown , East Hanover , Selden , Hanover , Lawrenceville , Hanover Township , Cherry Hill , New York , Fairfield , Newington , Pittston , New Brunswick , Kansas City , Freeport , Massapequa , Yorkshire , Texas City , Los Angeles , Penn , Scranton , Wilkes Barre , Hamilton , Ashley , Township of Hamilton , Township of Lawrence

Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,552 total reviews)

Tofiq Malik

63% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.3

Senior management

3.0

Work/Life balance

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 28, 2023

Worst place I’ve ever worked

Kitchen designer

Recommend

CEO approval

Business Outlook

Pros

Good commission but that’s it

Cons

Ever heard of a company docking your Money for mistakes? Well Wren do. Hardly anyone I worked with passed 2 years with the company, due to unfair dismissal law (which only come in to play after 2 years employment) Wren never allow people to work past 2 years. After being the 3rd highest seller in a showroom out of 14 designers, I was let go 1 week before i passed my 2 years with a very poor excuse. Staff turnover i believe is 70% which just shows how this business works. Senior management thrive off you being scared of them and do there up most best to strike fear in to everyone. As I mentioned if you make a mistake on a kitchen design you pay 50% of what the mistake cost the company, fair enough if your small business but wren turn over 1 billion a year. Awful environment with commission goal posts constantly changing. At one point 8 of 14 designers in our showroom were on PIPS.

Wren Kitchens Response

3y

Thank you for taking the time to provide feedback about your experience at Wren Kitchens. We are sorry to hear that you did not have a positive experience with us. We take all employee feedback seriously and would like to address some of the concerns you raised. First, we would like to state that we do not condone or participate in the unfair treatment of our employees. We believe in treating all our employees fairly and respectfully and strive to create a positive work environment for everyone. In regard to your claim that we do not allow people to work past two years, we would like to clarify that this is not true. We are proud to have many long-term employees who have been with us for several years. We are sorry to hear that you were let go, and we would like to assure you that this decision was not made lightly. If you would like to discuss anything in more detail, please get in touch with us at LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens.

5.0

Mar 27, 2023

11 years and counting

General manager

Recommend

CEO approval

Business Outlook

Pros

Working in the best showroom environment, market leading planning and demonstrating tools available so we can provide the very best service to our customers. Ability to train and develop an amazing team of kitchen sales consultants.

Cons

Fast product development and keeping up with changes is imperative.

Wren Kitchens Response

3y

Thank you for taking the time to write this review. It's great to hear that you have been with us for over a decade and still enjoy working in our showrooms developing your team of kitchen sales consultants. We strive to stay ahead of the curve by constantly developing new products and keeping up with the latest trends in the industry. We appreciate your feedback on the importance of fast product development and keeping up with changes, and we will continue to make improvements in this area. If you would like to discuss anything in more detail, please get in touch with us at LetsTalk@wrenkitchens.com. Our team is here to lend a listening ear and help you in any way we can. Thanks, Wren Kitchens.

1.0

Mar 27, 2023

Inconsistent Work Culture

Team manager

Recommend

CEO approval

Business Outlook

Pros

-Overtime at double time -Free refreshments -Discounted travel

Cons

-False advertisement from the advertising jobs and interview as the working culture of Wren is doubling up on workload continuously for all staff and inconsistent organisational changes. This make it impossible to form positive relationships with peers or mentors. - Day to day you are bombarded with complaints from senior management from customers about the quality of stock in or installation service they have received in which the internal meetings consist of passing the blame rather than resolving the issue. - Showroom staff member over/cross sell on installations or stock so their commission is uplifted then phone your staff directly if this is reported to shout at them down the phone (I cannot count how many times I have intercepted this as they was bullying advisors at Head Office). - Senior management scared with any form of media complaint, it is expected of you to instantly micromanage a customers kitchen till completion so to stop a complaint. -Training is unrealistic as 1/3 calls are complaints (mostly regarding stock issues / timeframes to receive new stock) and training only show positives, never a negative. - Senior management choose to ignore certain aspects of the work culture which causes serious departmental issues and repetitive problems in the work force.

Wren Kitchens Response

3y

We appreciate you for taking the time to leave a review and expressing your concerns. We are sorry you experienced bullying during your time with us. This is not acceptable, and we take a zero-tolerance approach to any form of bullying or harassment. We value our employees as the driving force behind our success. Therefore, we actively encourage all our staff to provide feedback, enabling us to collaborate in fostering a supportive environment that allows you to thrive and progress in your career with us. If you wish to have a more in-depth discussion about any topic, please do not hesitate to contact our team via LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens

Viewing 544 - 546 of 2,552 Reviews

Jobs at Wren Kitchens

CDL Driver

East Hanover, NJ

View job

Wren Kitchens

Wren Kitchens reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst place I’ve ever worked

11 years and counting

Inconsistent Work Culture

Jobs at Wren Kitchens

Wren Kitchens reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Wren Kitchens reviews FAQs

Jobs at Wren Kitchens