Wren Kitchens reviews

Commission structure ability to make sales is determined more by manager than own efforts

They have attempted to cut costs by combining the sales person and designer role but that then means you, as a designer, are not getting a competitive pay for the industry. The reason the training is so good is because they are making you take on a LOT of liability. Almost no one is getting the amount of commission they tell you they are during your interview and they make it as difficult as possible to actually pay you the commission they promise. There is a huge emphasis on “shame” from the management team which drives a feeling of demotivation within the sales team. Designers who are not at the top are constantly belittled and spoken down to. You will also be reprimanded with possible disciplinary action for having order cancellations but you are pressured to get customers to put orders in regardless of whether they are sure about their purchase. So the feeling is you’re “damned if you do, damned if you don’t”. It’s hard to watch good people get yelled at instead of helped. Lastly, be wary of reviews on here because it is now part of their training to have new employees make a review on glassdoors and indeed on their monitored computers.