Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,546 total reviews)
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Tofiq Malik

64% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 14, 2022

Training

Recommend
CEO approval
Business Outlook

Pros

First days training with Ian so far so good very patient very down to earth and great experience looking forward to the rest of my training

Cons

None cons as it was my first day

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Wren Kitchens Response
4y
Thanks for taking the time to leave us this 5 star review. We're glad to hear that you are enjoying the start of your career with us, we'll be sure to pass on the feedback to Ian!
4.0
Nov 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The training department at wren is outstanding and they absolutely everything to ensure you are ready to be taking calls from customer, there no fault with that system! The job itself it really straightforward thanks to being trained really well! It’s amazing having 2 lunch canteens to choose from at lunch times and having someone deliver you a hot drink twice a day!

Cons

Sometimes I feel there’s not enough being done about the feed back that been given from the customers and so we hear the same complaints from customers over again. It would also be nice to have an extra break as we only get one half an hour break a day and staring at computer screen from 9-5:30 with one break feels crazy.

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Wren Kitchens Response
4y
Hi there, thanks for leaving such an in depth review, we really appreciate you leaving feedback for people to read. We really appreciate your feedback on how the business can improve, so we'll pass this on to both the customer service and retail management teams for them to discuss together and make positive change!
2.0
Jun 24, 2021

Pressure

Recommend
CEO approval
Business Outlook

Pros

* nice co workers * pay is ok when you make money

Cons

* wants you pressure customers to put down a deposit on first sit * doesn’t understand why you cannot get the customer to commit on first sit * you work overtime and they do not pay you

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Wren Kitchens Response
4y
Thank you for taking the time to leave us a review on Glassdoor! We've noted your feedback and will be passing this on to our retail operations team to see how we can improve our working environment in the showrooms. If you'd like to discuss anything further, please reach out to us at LetsTalk@wrenkitchens.com
Viewing 13 - 15 of 2,546 Reviews

Glassdoor has 2,606 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.