Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
avatar

Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 11, 2017

Bad customer service , bad management.

Recommend
CEO approval
Business Outlook

Pros

No training required. As long as you can push the customers to buy you can earn some commission but be aware if you don't have the experience to get it right you will pay for it as there is no one to support you, your customer will also hate you and be left in a mess.

Cons

No support , bad communication, unprofessional, micro management, bullies, favouritism, you will have your earnings taken from you for mistakes that may not even be you fault. You will be asked to work more hours than you will be paid for and unreasonable pressure put on you on a daily basis.

1.0
May 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Money can sometimes be good

Cons

The way this company treat managers is terrible. Regional management and directors are dictators. They have no morals and will sack staff at the drop of the hat. The company will use the words 'failed probation' if you have worked here less than 2 years - They do what they like. You are pressured to sell at all costs and to the customers detriment. The company cannot handle the amount of forces sales and you have customers on the Wren Kitchens disasters Facebook page. The quality of the kitchens is terrible, just look closely in the showrooms. You will find yourself hounded day and night on WhatsApp groups, and if you do not reply in an instant you get in trouble. The sales targets are too high and you will be bullied. Stay away from Wren at all costs. Your hands will be tied when dealing with customer issues. The journey with the customers starts good, but they are promised the kitchen of their dreams and if either half arrives or mostly damaged. They complain at Store level, and you need to tell them to contact the single point of contact call centre. Pension is virtually nothing with a very low %. Hours are very long and you work all weekends and holidays - you will have no life.

1.0
Apr 24, 2017

Do not work here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a gym and a canteen with supposedly "subsidised" food costs.

Cons

Micro Management Meager Holiday Allowance No Benefits Dreadful management

Viewing 229 - 231 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.