Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, the lunch was nice and some people who worked there were nice.

Cons

I left my job after having being there for nearly 2 years because I thought this would be a new career path for me. I ignored all the negative reviews people say about this company because I wanted to take the opportunity which sounded good at the time. We are invited to come and take part in a recruitment event (they have a handful over the course of the year). You ask yourself why does a "really big company" have so many bad reviews and several recruitment events? After a while you realise it's because the work environment is absolutely terrible and there's a reason why they have such a high turnover rate in terms of staff. Of which they must keep the staff count up by recruiting more and making it sound like such a good opportunity which you commit to it by leaving your previous job which is probably safer than being here. My friend was fired from there after having being there 3+ months because they didn't think he's right for the role because of a minor error which could be easily corrected. *Bare in mind, their probation period is ONE YEAR* When I found this out I automatically started looking for a new job because there's a reason why it's that long and it's simply because they've got a year to bin off people for the smallest reason. When I was told they weren't going to continue my employment they cheekily asked me to be quiet and pick up my bag and leave. But the worst bit is ALL the staff related to customer services pretend to be nice and helpful but really they're nitpicking and eyeballing you all the way through your training to find errors and use them against you to release you when they could TRY and help the staff they have. All of them are 2-faced and it came as a shock to me when they were all smiley but then told me the bad news. I have a mortgage to pay and a car on finance plus other bills which I thought would all be secure now I found a job which promises progression within but I lasted 3 weeks before they said I wasn't right for the role. Yet in that 3 weeks they expected you to learn the whole internal system which was very difficult, baring in mind the trainer was being trained at the same time so nobody knew what's going on as plans and scheduled changed on a daily basis. You know it's bad when they have a group of trainers and training rooms. Goes back to the one year probation and the handful of recruitment events annually. All I'm going to say is be careful if you're going to take the plunge into this company because you will be dumped for the smallest reason. It's such a risk working there, the whole company is a joke and fake.

1.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

The ability to meet and speak with a range of different people. The pay - You start off at 17500 per year, with the ability to earn up to £200 bonus every month.

Cons

Management is appalling! They offer you no help or support, and you are often left to figure things out for yourself or to source advise from other team members. When you get angry customers on the phone (which happens on a daily basis!) You can very rarely escalate the call, as management do not want the hassle of speaking with customers. You get 35 minutes for lunch which is not long enough due to the wait time in the cafeteria. If your face or attitude doesn’t fit, they will terminate your employment with very little warning, and will make you work the full day and then ask you to leave the property half an hour before the end of your shift. They will also follow you through the office to ensure that you don’t talk to anyone!

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Range of machinery to work on. Mainly a good set of lads

Cons

Complete disappointment of what I thought could be a very good company to work for when I first started. I quickly realised the higher management (above eng manager) didn’t have a clue what they were doing in regards to Engineering yet their say is final. In my time there 3 very talented engineers were fired on the spot, and still to this day none of them know the reason and were told “failed probationary period” even though they were hard working, smart guys going above and beyond for the company. The team are constantly put under massive pressure to complete schedules and reduce breakdown times without any training on brand new machinery, whilst being understaffed. Management refuse to pay a higher salary therefore are only attracting inexperienced and/or useless lads..thought that would be obvious to those incredible clever directors. All in all, I’ve never worked anywhere where the team is so morally deflated. No wonder the place is going downhill before it’s even really got going.

Viewing 226 - 228 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.