Wren Kitchens reviews

3.5

60% would recommend to a friend

(2,548 total reviews)
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Tofiq Malik

64% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 2, 2017

Fear culture and commission grabbers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clean and modern environment with a clear drive to dominate the industry. there are no questions about the companys competitiveness

Cons

fear culture with a clear disparity between employees and the owner malcolm. constant threats of being sacked. you must constantly defend your commission for fear of losing it for things out of your control.

1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunities for promotion if your in contact with right members of management. Fast paced, busy work. Ability to create admin processes.

Cons

Management make promises they don't keep. Huge pressure to go above and beyond, never appreciated. Ultimately treated as just a number no matter what your working relationships are with senior management, or the extra effort you make. Store management pass on a bulk of their work to admin.

1.0
May 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Money can sometimes be good

Cons

The way this company treat managers is terrible. Regional management and directors are dictators. They have no morals and will sack staff at the drop of the hat. The company will use the words 'failed probation' if you have worked here less than 2 years - They do what they like. You are pressured to sell at all costs and to the customers detriment. The company cannot handle the amount of forces sales and you have customers on the Wren Kitchens disasters Facebook page. The quality of the kitchens is terrible, just look closely in the showrooms. You will find yourself hounded day and night on WhatsApp groups, and if you do not reply in an instant you get in trouble. The sales targets are too high and you will be bullied. Stay away from Wren at all costs. Your hands will be tied when dealing with customer issues. The journey with the customers starts good, but they are promised the kitchen of their dreams and if either half arrives or mostly damaged. They complain at Store level, and you need to tell them to contact the single point of contact call centre. Pension is virtually nothing with a very low %. Hours are very long and you work all weekends and holidays - you will have no life.

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Glassdoor has 2,608 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.