Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,545 total reviews)
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Tofiq Malik

64% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 5, 2015
Recommend
CEO approval
Business Outlook

Pros

I have been worked at Wren for three and half years, and I absolutely love it! The people here are very friendly and professional, and are happy to help if I have any queries regarding anything at all. When I first started working here I worked in the quality control team. I met some fantastic people who I still work with now even though I have progressed to another role I am now I'm doing my dream job of being a Health and Safety officer

Cons

it is a very busy working environment and not everyone is cut out to keep up with this. But the busier we are the better it is for all of us

5.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I am proud to work for Wren because we focus on manufacturing high quality fully assembled kitchens in the UK and also delivering exceptional service. When I first started at Wren I had no knowledge of the Kitchen industry which was quite daunting. As part of the Wren Induction I spent a few weeks shadowing colleagues before being invited to a weeks intensive training course. It was based in Howden near the factories so we visited them to gain an understanding of the manufacturing processes involved with making our kitchens, this was very useful. The weeks course was very informative but at the same time really enjoyable. The hotel I stayed at was amazing and all travel and meals were paid for. I enjoy waking up in the morning to come to work because I am part of a great team in the Southampton Store. The team works together to hit weekly sales targets and ensure we deliver excellent customer service which is regulated by customer feedback from our email survey that is sent to them. We finished as a store number one in the company for customer service which I am proud to be a part of. You are your own boss so being organised and planning is key to a successful career at Wren. You determine whether you are going to be a top performing designer or an average one. The financial rewards are amazing, you can earn really good money which is based around your volume of sales and a basic salary. I get a real buzz when I sign of a Wren installed kitchen and the customer is ecstatic with the finished product and the service they have had along the way. I then take photos of the kitchen to show to other potential customers, which really helps them imagine what there kitchen may look like.

Cons

You work weekends and at least one late night a week as you have to be available for your customers. On the flip side this is when you make your money and their is plenty of holiday to take!

1.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Good looking showrooms Good products Opening hours to suit most customers

Cons

Although there might be a week of training at the Nest, it is pointless unless the store has structure and Chelmsford doesn't Unprofessional managers No real accountabilities 12 month probationary period for designers so no security

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