An awful basic with no reward for loyalty regardless how long you have been there. Expect to work for free at times.
Terrible ever changing commisson structure, this is the most greedy company I've ever worked for and designers are actually expected at times to actually pay commission back on sales while they make thousands from the sale "pure madness". Zero reward or bounus for doing your job correctly. Don't expect to earn any commission for the first 6 months.. They even take the first £200 a month away from their designers ???????
Expect to be fined hundreds of pounds from your wages if a customer changes their mind once the kitchen has been delivered.. Don't expect any support from head office they'd rather blame the designers in the showrooms.
Ridiculously high staff turnover in showrooms, terrible morale, dog eat dog mentality, expect to see new managers and designer's come and go frequently.. anyone under 2 years is never safe and they'd rather fire than train staff.. designers treated as cash machine dispensers and with very little respect.. they burn management out with continuous demands.
The higher senior management style is completely stale and out of date in the modern working world. They don't care about the customers purchase and only about the numbers on a monopoly make believe spreadsheet.
This company prides them self on integrity and family values. This couldn't be further from the truth as apart from a handful the other hundreds of employees are just numbers. The customers experience matters very little and expect lies and to lie. I have even witnessed a senior manager telling management to help boost reviews on this site as they are so poor.
The list could go on, just save your time and effort and avoid this company.
