Xceptor reviews

4.1

85% would recommend to a friend

(96 total reviews)
avatar

Michiel Verhoeven

85% approve of CEO

87% positive business outlook

Xceptor has an employee rating of 4.1 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Xceptor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
5.0
Sep 3, 2025

I love Xceptor!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really fantastic colleagues; talented, humble, grounded and always happy to support and help. Great office environment; good atmosphere, energy, decor Benefits are decent Great product(s) Lots of investment The desire to keep innovating and to be better

Cons

Communication could be better - lots of duplicate conversations Processes can be painful.

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Xceptor Response
9mo
Thank you for your thoughtful review and for highlighting so many of the positive things about working at Xceptor. We’re proud of the talented and supportive team we’ve built, and it’s great to hear that the office environment, benefits, and our products are contributing to making it a positive experience for you. We appreciate your feedback on communication and processes. These are areas we’re actively working to improve, and your insights help us identify where we can be more effective. Thanks for being part of our journey and for helping us grow.
3.0
Aug 15, 2025

Pleasant people, but a tangle of internal issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Line managers are thoughtful and compassionate, and emphasise work-life balance. A good level of respect for employee independence. Development teams genuinely care about team success and helping each other out. Very little rivalry or office politics to worry about at team level. Anyone in the department will pause or book in an opportunity to help if someone is struggling. A feeling of "we'll do anything for our clients", and code quality is well enforced in new code with multiple human reviewers and high automated testing coverage requirements. No shortage of ways to communicate with senior people in the company. Comprehensive, history-disregarded private healthcare coverage is a somewhat unusual benefit for the UK and is extremely well received.

Cons

Most recent CEO has been partially eroding the hybrid working benefits, and was dismissive and blunt about the changes. Senior management requests plenty of feedback on all kinds of topics, but that feedback tends to vanish into action groups and ongoing discussions. It feels like they're genuinely trying but there's not much real impact. Legacy codebase is challenging to work with, being the amassed culmination of a vast number of contributions from well over a decade. Technical debt in general is very high: client bugs are dealt with promptly, but less critical oddities, internal annoyances, build warnings, and other such daily frustrations are accepted as just being too low priority to resolve. This doesn't seem sustainable. Development career progression is not smooth. New senior roles have been created but moving into them is very binary. Annual review outcomes are crucial to progression, and it is very hard to meaningfully advance outside that window.

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Xceptor Response
9mo
Thank you for taking the time to post your review, and thank you for your service to Xceptor. We’re delighted to hear that you’ve experienced a supportive and collaborative environment within our development teams, and that our emphasis on work-life balance, code quality, and healthcare benefits resonates positively. We also appreciate your constructive feedback regarding hybrid working, legacy code challenges, and career progression. These are important areas, and while we may not always get things right immediately, we are committed to listening, learning, and improving. Whilst we have no plans to remove our hybrid working arrangements, your advice to focus more on refining our existing codebase and trusting teams with their resources is well taken and aligns with ongoing internal discussions.
2.0
Jul 25, 2024

Wasn't great - hope its better now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Initially the people although they mostly left not long after I joined

Cons

Poor Operations management - totally non people focused

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Xceptor Response
1y
Thank you for your feedback! We’re sorry to hear your experience didn’t meet your expectations. We’re committed to constant improvement and appreciate your insights. If you’d like to discuss this further, please reach out.
Viewing 34 - 36 of 96 Reviews

Glassdoor has 105 Xceptor reviews submitted anonymously by Xceptor employees. Read employee reviews and ratings on Glassdoor to decide if Xceptor is right for you.