Xceptor reviews

4.1

85% would recommend to a friend

(96 total reviews)
avatar

Michiel Verhoeven

85% approve of CEO

87% positive business outlook

Xceptor has an employee rating of 4.1 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Xceptor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
3.0
Nov 3, 2018

Implementation Consultatn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Fast paced workload -Strong responsibility -Great Location -Client Interaction

Cons

-Poor training and advancement -Unpaid overtime, especially near project deadlines

3.0
Feb 1, 2021

Some pros and some cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good staff events (even through Covid we have had cocktail making, biscuit decorating and other departmental events) Some good mental health incentives (breathing workshops, twice a month chat sessions to name a couple) Decent array of benefits on offer Some great colleagues Growing business so great to feel like you have job security in these uncertain times

Cons

Lots of unpaid and unacknowledged overtime throughout the company, feels like now we are not commuting the time saved is now spent working Lack of trust and too much control Micro management

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Xceptor Response
5y
Thank you for taking the time to share your feedback and experiences @ Xceptor. We really appreciate that you have shared Pros, Cons, and Advice, in order to give a balanced view. As we all continue to navigate the challenges of remote working and Covid, we are committed to ensuring that this is a great place to work. Should you wish to talk more about how you are feeling, please do not hesitate to reach out.
2.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Everyone I've worked with in Development is talented, helpful and friendly. People really have each others backs within the department. - Company is a good size where you can have a large impact but you don't have to do 15 different job roles.

Cons

- New CEO has been in place for around a year and a half and hasn't made any meaningful changes besides forcing people to return to office 2-3 days a week and being incredibly rude and dismissive about it. - A lot of restructures internally with no transparency as to why. If you ask for context or a reason you are either brushed off or given excuses. - Time after time the deadlines imposed on devs are too tight. Projects are abandoned as soon as they reach MVP state leading to a lot of tech debt and no budget to reduce this. People often work a lot of unpaid overtime and there is a crunch culture around releases. There's not enough staff for the work given. - The Guildford office is pretty miserable (hence why the office return mandate is significantly less popular here). - Turnover is high and a majority of the employees have been here less than 1-2 years for the above reasons. - Awards scheme, benefits, praise is very heavily biased towards sales and customer facing roles. This is starting to change a little bit but it feels like development work really hard just to get ignored.

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Xceptor Response
1y
Thank you for taking the time to leave your review. We're delighted to hear that you feel you are surrounded by highly talented colleagues and are able to have positive impact at Xceptor. We're sorry to hear you are unhappy about a number of things. However we'd like to state that our attrition is pretty healthy and normal for a business. We'd recommend that you speak to your Department Leader, or a member of the HR team if you would like to discuss these matters further. Or another suggestion could be to discuss them during the 'Ask me Anything' sessions that Mike holds regularly.
Viewing 22 - 24 of 96 Reviews

Glassdoor has 105 Xceptor reviews submitted anonymously by Xceptor employees. Read employee reviews and ratings on Glassdoor to decide if Xceptor is right for you.