Xometry reviews

Xometry is trying to be a tech company but is not. They are a middleman that brokers deals from manufacturers directly. Orders with some complexity have to be manually quoted by the quoting team. Financially you can look at the earnings report as they are a public company. They are losing money with no profitability in sight. The executive team continues to push deals that are not profitable but push these through to keep top-line revenue from dropping (but it still is). They are spiraling out of control financially, and the current exec team makes knee-jerk reactions to stop the bleeding but are failing badly. They want to fire everyone who is not producing and have many good salespeople and managers get fired or quit without notice. The sales team is unmotivated with reasons out of their control and no fault of their own. The team has to sit through a daily huddle where they are hammered on about deals, barked at given zero support through the day. The sales team was mislead during the interview process regarding job duties. They were given mostly small accounts with unrealistic goals for growth. The sales team is forced to send customer names to the CEO so he can send form letters to customers. The team is scared to send these emails to the CEO in case he gets less than good results and will go on a rant with the exec team on how the salespeople don't do their jobs. There is no ongoing training, direction or realistic goals. The majority of the team did not hit their sales goals for 2022. The exec team needs to be more in touch with sales, mentoring, and career development. They constantly badmouth the front-line sales team when they control the organization's culture. This is your responsibility, and everyone at all levels knows you talk badly about us. The CSO should stop sending books. Instead, could you read them and try to change to culture? The VP needs to start standing up for their team. The CRO barks constantly and does nothing to drive revenue. If you are interested in joining the team, ask a few questions during the interview: How did the company perform to sales goal in 2022? How profitable is the organization? How much turnover do you have in sales? How many people on the sales team hit their 2022 goal? How many managers were let go or quit recently? What continued training will I receive? How does operations and sales interact? How much time will I spend chasing cases instead of selling? What is the current revenue of accounts I will receive, and what is my goal for 2023? If you want a job with no future, welcome to Xometry! You should be able to get hired quickly, as they hire most and as long as you hit 70% of your goal you will be fine. You wont make money but you can milk the base salary while you look for another job. It's a good if you don't have a job. Don't leave your current job for this sinking ship! This all starts from the top, and the CEO would rather send "Randygram" emails to customers instead of talking to his employees or fixing the issues that are in plain view. Don't have too much faith in your exec team during this downturn as they cannot pull you through.

Heads-up: Most of the positive reviews on here are from managers and current employees, who have chipped in (overwhelmingly positively, of course) at the directions of upper management. - Xom consistently hires wrong people for the jobs to fill open positions and increase headcount. - Shockingly unprofessional COO with anger management issues. Often yells at VPs and other employees in meetings when there is no need for it. - In Case Management, you are required to consistently use pressure and fear tactics against already overloaded sweatshop-like suppliers in China and the US to work weekends and overtime without any extra pay. This is how Xometry undercuts the competition. - Turnover is still embarrassingly high. There's rarely a week where someone doesn't quit. - Work-life balance is not a thing. If you raise concerns about your workload, at best you will be told to figure out how to handle it yourself, and at worst you will be put on a Performance Improvement Plan (on your way to being let go). The way I see it, everyone's motivation has an exhaustion point. Even if you are young and extra motivated (like I was when I started), you cannot give your 100% every single hour of every single day. And once that you reach that point of giving 80-90% for a few days, even if it is for valid personal reasons, management can threaten you using a PIP (which could very likely lead to termination, like it did for a few people I know). You would think that since this is a small company, you have many opportunities for growth and moving to other teams. Even though they will tell you this during the interviews, switching teams is actually a lot harder than you would think. VERY few people are able to do this. Upper management wants you to stay where you are for 2-3 years, presumably for stability. Every company's management has a style. Xometry's management style is using fear, threats and berating to make you work like a machine, regardless of your needs. Some people realize this in 6 months, some in a year, and for some it takes longer. But once they do realize it, they quit. This is why there is a revolving door of employees leaving. If you don't have an issue with this management style, then you will do great. If you are a prospective employee who is interviewing with Xom or have an offer, I strongly urge you to reach out to ex-employees and ask them why they left.