Xometry reviews

3.1

42% would recommend to a friend

(248 total reviews)
avatar

Randy Altschuler

49% approve of CEO

46% positive business outlook

Xometry has an employee rating of 3.1 out of 5 stars, based on 248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xometry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

248 reviews
1.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay. I was also told the snacks were good. The company tried being "green" in someway

Cons

It's really sooo intimidating and uncomfortable to work here as an employee, much less a female. Multiple women have been put in very uncomfortable situations with Peter Goguen, the COO of Xometry. I have experienced this myself and have seen it happen to others as well. He's an inappropriate and power hungry. It's hard enough to work in operations (and after reading the reviews, it looks like im not the only one) and working for this culture-killing "leader" is becoming so unbearable. Why is he still here? There were complaints about this exact behavior not that long ago. Did he get a slap on the wrist for a short period? I'm utterly appalled at the power this man thinks he has over his subordinates and the way he is vindictive towards women and other Xometry employees. Peter makes everyone feel uncomfortable on all different levels and does not maintain a consistent attitude, projecting a bi-polar like persona. This makes our own COO HIGHLY UNAPPROACHABLE. Why does Xometry and the Board of Directors tolerate his disrespect? Do they even know? His disrespect is on all levels and highly demoralizing finger pointing always searching for a scapegoat. Experiencing it was one thing (I thought maybe I was the only one?) but no this is happening to a vast number of other employees too and it's disappointing that we have to fear speaking out because of his retaliation against us.... He doesn't lead by grit or genuine passion, he leads by fear and waves Randy's name around like fairy wand. I was hoping things would get better for the women and for most employees, but he's berating people and is highly insulting when doing so (he screams, yells, contradicts himself, gets off topic). You never know what Peter you're going to get. Whatever pressure is being applied to our COO, he's certainly mishandling it with the entire operations unit.

2.0
Jul 6, 2021

Below average salaries and poor management/ops. execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company was preparing for an IPO and was successful.

Cons

The starting pay for sales and operations staff is an embarrassment. Not aligned with its industry (or other major industries). Additionally, lack of trust in Sales and Operations leadership—a lot of playing favorites and inconsistencies in process management.

1.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

- Just IPO'd, so more money will come in from investors, especially retail investors. - Good business model with lots of big-name clients that would look good on a resume.

Cons

Heads-up: Most of the positive reviews on here are from managers and current employees, who have chipped in (overwhelmingly positively, of course) at the directions of upper management. - Xom consistently hires wrong people for the jobs to fill open positions and increase headcount. - Shockingly unprofessional COO with anger management issues. Often yells at VPs and other employees in meetings when there is no need for it. - In Case Management, you are required to consistently use pressure and fear tactics against already overloaded sweatshop-like suppliers in China and the US to work weekends and overtime without any extra pay. This is how Xometry undercuts the competition. - Turnover is still embarrassingly high. There's rarely a week where someone doesn't quit. - Work-life balance is not a thing. If you raise concerns about your workload, at best you will be told to figure out how to handle it yourself, and at worst you will be put on a Performance Improvement Plan (on your way to being let go). The way I see it, everyone's motivation has an exhaustion point. Even if you are young and extra motivated (like I was when I started), you cannot give your 100% every single hour of every single day. And once that you reach that point of giving 80-90% for a few days, even if it is for valid personal reasons, management can threaten you using a PIP (which could very likely lead to termination, like it did for a few people I know). You would think that since this is a small company, you have many opportunities for growth and moving to other teams. Even though they will tell you this during the interviews, switching teams is actually a lot harder than you would think. VERY few people are able to do this. Upper management wants you to stay where you are for 2-3 years, presumably for stability. Every company's management has a style. Xometry's management style is using fear, threats and berating to make you work like a machine, regardless of your needs. Some people realize this in 6 months, some in a year, and for some it takes longer. But once they do realize it, they quit. This is why there is a revolving door of employees leaving. If you don't have an issue with this management style, then you will do great. If you are a prospective employee who is interviewing with Xom or have an offer, I strongly urge you to reach out to ex-employees and ask them why they left.

Viewing 190 - 192 of 248 Reviews

Glassdoor has 282 Xometry reviews submitted anonymously by Xometry employees. Read employee reviews and ratings on Glassdoor to decide if Xometry is right for you.