Once again this review is regarding the Xyratex SI Division in Fremont, CA
There are so many cons outside the pros mentioned above its hard to determine where to start. The "Run Away Fast!" review is an accurate list. I feel this review will best serve the public by detailing the typical experience of working at Xyratex SI in Fremont.
Starting Out:
Formal training and a sound business process are non-existent. You are expected to hit the ground running and navigate the bureaucracy from day one with lightning speed. Why? Xyratex SI Fremont operates in constant fire fight mode 24/7. For newbies, the honeymoon last for about one or two weeks, as that is when they figure out that Xyratex SI Fremont is incredibly dysfunctional. I as well as many other have to constantly (25-50% of our time) help new hires and contract workers navigate the chaos while battle the blazes. The problem is exacerbated due to a constant turnover of people (i.e. the management ideology is front-line employees are expendable). For example, it's hard to find anyone that has been with the company beyond three or four years in Fremont.
Grinding On:
Once acclimated to the dysfunction and fire fighting, you adjust and work to the best of your ability. Project requirement focus on "how" customer needs are met. The "how" requirements are developed by marketing, and middle to upper management, as they are the only personnel that interacts with the customer. The rest of the organization is their to implement their vision for the project.
Unfortunately, marketing and management lack customer relation skills and diplomacy, and let the customer change the 'how" requirements continuously throughout each and every project. The deadline is never moved, and the fixed deadline is used to extract substantial overtime out of the rank and file as the project progresses. Deliverables, regardless of quality, are passed over the wall from department to department, each feeling the pain at some juncture in the project in a valiant effort to meet managements unreasonable deadline. Regardless of all the effort by the rank and file, the projects are substantially late and over budget. Worse yet, the next project assumes the prior projects deadline will be met. Therefore, the late project leads to a late start on the next project, leading to another late project; in a continuous and vicious cycle. Hence the environment of constant fire fighting and overtime!
Burnout:
Obviously operating an organization this way causes frustration, burnout, and down right resentment toward management. Hence, Glassdoors has many poor review regarding the management at Xyratex. Bucking the trend leads to being black listed and on the fast track for layoff or firing (Fear based management). Becoming a "yes-man" results in job security, a compromised character, and a complete loss of work-life balance.
