Is ZIM Integrated Shipping Services a good company to work for?

ZIM Integrated Shipping Services has an overall rating of 4.4 out of 5, based on over 1,895 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 92% of employees would recommend working at ZIM Integrated Shipping Services to a friend and 84% have a positive outlook for the business. The best reviews about ZIM Integrated Shipping Services have been left by employees working as Manager , Customer Service Representative and Logistics Coordinator .

Does ZIM Integrated Shipping Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ZIM Integrated Shipping Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ZIM Integrated Shipping Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ZIM Integrated Shipping Services?

92% of ZIM Integrated Shipping Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZIM Integrated Shipping Services 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ZIM Integrated Shipping Services?

Customer Service Representative (71) , Customer Service (33) , Logistics Coordinator (30) , Manager (28) , Assistant Manager (27) , Account Owner (24) , Sales Coordinator (24) , Analyst (20) , Sales Representative (19) , Finance Manager (16) , Sales (16) , Sales Manager (16) , Export Coordinator (15) , Import Coordinator (15) , Business Analyst (14)

What are the pros of working at ZIM Integrated Shipping Services according to real employee reviews?

"Benefits are good and getting better." ((in 109 reviews)); "Great people to work with as they are friendly." ((in 71 reviews)); "colleagues are friendly and they help me explain when I have problem beside that I received methods by them" ((in 60 reviews)); "Good Management, Healthy and Secure enviroment" ((in 55 reviews)); "Good work environment in ORF" ((in 49 reviews))

What are the cons of working at ZIM Integrated Shipping Services according to real employee reviews?

"Low salary and not much bonus" ((in 70 reviews)); "Low pay, dashed chances for promotion, increases" ((in 17 reviews)); "Better training within the department" ((in 14 reviews)); "Communication is difficult between the US and the home office in Israel, but we still persevere!" ((in 11 reviews)); "Limited work from home options" ((in 11 reviews))

What are employees saying about ZIM Integrated Shipping Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZIM Integrated Shipping Services layoffs and their outlook for job security at ZIM Integrated Shipping Services in 2026.

What are the top reviewed ZIM Integrated Shipping Services locations?

Norfolk , Miami , Virginia Beach , Jersey City , Savannah , New York , Houston , Los Angeles , Westminster , China , Israel , Elizabeth , Chicago , Des Plaines , Schiller Park , Kenosha , Detroit , Mexico , China Grove , Turkey , Clarksville , Garden Grove , Vancouver , Miami Beach , Norfolk , Charleston , Rock Hill , Atlanta , Remote , Doral

ZIM Integrated Shipping Services reviews

4.4

92% would recommend to a friend

(1,733 total reviews)

Eli Glickman

96% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,733 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZIM Integrated Shipping Services has an employee rating of 4.4 out of 5 stars, based on 1,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZIM Integrated Shipping Services employee rating is 28% above average for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Jan 16, 2025

Great Place to work

Marine operations manager

Recommend

CEO approval

Business Outlook

Pros

the flexibility and the friends and support to do our work

Cons

5 days a week at the office

ZIM Integrated Shipping Services Response

1y

Thank you for sharing your feedback with us. We are happy to hear that, overall, you have a good experience at ZIM. As for your concerns, we are following our business strategy while also actively listen to feedbacks to improve and to make ZIM a great workplace. Please feel free to contact your HR manager with any comments or suggestions.

3.0

Jan 9, 2025

ZIM is a decent employer... I do not feel overly welcomed or supported, however this is not the worst job ever,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very open-door style management throughout the company thus far. If you speak Spanish or enjoy hearing the language, then the Miami office is for you, as they mainly speak Spanish here. Occasional office events (low budget but still tasteful) such as BBQs and B-day parties Cross-collaboration with various foreign partners; enriching experience in regard to working with different people daily.

Cons

This is fairly common to the international logistics industry but communication channels as there are language barriers and time zone differentials that obscure the flow or progress of work. There is virtually no training program or rather at least for my role (albeit it is only myself and one other individual who share this job title in the entire office) Very unorganized and care-free environment to a degree where actions such as bringing your child/spouse to work randomly feels as if encouraged, There is a heavy sense of favoritism to a handful of people here, furthermore there is a strong "clique" culture ingrained in the company dynamics. A potential threat of racism as minorities in the office are often made to feel uncomfortable in and outside the office.

ZIM Integrated Shipping Services Response

1y

"Thank you for sharing your thoughts and feedback with us. We appreciate your recognition of our open-door management style and the positive aspects of our work environment. Regarding your concerns, our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. Moreover, ensuring a supportive and inclusive workplace is crucial at ZIM. If you would like to discuss this further, please feel free to contact your HR manager with any comments or concerns. Your insights are invaluable in helping us make ZIM a better place to work."

4.0

Jan 1, 2025

Slightly lower salary

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Holiday benefits are good，Nice working atmosphere.

Cons

Slightly lower wages，Low wage increases

ZIM Integrated Shipping Services Response

1y

"Thank you for taking the time to share your experience. As for your concern, please know that we regularly assess the salary range in relation to the benchmark and ensure that it corresponds to the various job description types. Your feedback is valued as we strive to make ZIM a great work place."

Viewing 142 - 144 of 1,733 Reviews

Jobs at ZIM Integrated Shipping Services

Customer Service Representative - Call Center

Inside Sales Representative

Virginia Beach, VA

View job

Customer Service Coordinator - Import Support Services

Junior Finance Analyst

Export Pricing Analyst