I have been with the company for a few years. The amount of stress, constantly changing work roles, will not promote with in unless you are a manager RM favorite. Zoll is very check the box company. Vacation is 3 weeks, but on vacation you still have to work or you get behind and still get calls from your TM’s asking you to help them. So not really a vacation! You are judged for being a team player.
No matter how hard you work your TM gets the credit, your TM makes a lot of money for the work you did. No raises you stay at the same salary, Many SSR’s have the ability and tools to do the TM job, but they will not promote you unless your an exception to the rule.
They hire outside for a TM/SSR role with the promise you get to become a TM if you do well. No incentive for the current SSR who’s been with the company over 3 years. If you have done something wrong , but not knowingly with in the company your RM will make things harder, gossip, or you are passed up for positive encouragement, due to speculation of what they herd not by asking you what’s your side. The moral of Zoll is very low with in sales, Covid made it worse. Zoll tries to be a good company, but lack of communication is over and over nothing new.
The incentive to better your team goes no where. The stress put on your plate is more than your family can deal with. You find yourself working late, during vacation so you can make your bonus Incentives. Very little life as your TM asks you on weekends to a job they should be doing it seems the TMs life is more important than the SSR’s life. No one wants to complain about it or tell the truth out of fear.