Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 1, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and culture. Very good work environment

Cons

Nothing at all to highlight

2.0
Oct 24, 2025

Juniors shouldn’t expect to progress/promote at Zayo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company perks Decent socials and Xmas party Clean office environment

Cons

Strong hierarchy in teams that is very established and hard to progress within. A lot of favouritism by seniors & management of their friends. Very Cliquey culture. Gatekeeper culture. Hard work doesn’t get you up in this company, I was told multiple times that people need to ‘know who you are’ across multiple departments even if it’s not relevant to your role. Expect to be on whatever salary you start on for the next 3 years with minimal increase 1-2%. Max increase for a promotion is 10% - (if you miraculously get one, which I didn’t despite my workload being somewhat comparable to people in my team that were 4 years my senior within the team) I was also promised some sort of progression at every 1-1 bi annual catch up that was never fulfilled. Typical corporate carrot chasing. A new Junior will find it very hard to progress/promote to making anything above £40k. Seems like a benchmark they want to keep most of their junior/associates/young people below. Will literally take 5 years or so of work at Zayo on top of your previous experience to even get the chance. Zayo is one of those places that really recognises sociable people that go to all the socials etc. so if you are introverted/someone they don’t take to, prepare yourself to be very easily overlooked by senior leaders and management in general. Not enough diversity at senior level which is discouraging.

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, open communication, opportunities for personal and professional growth, flexible work culture, and strong leadership that values employees.

Cons

Some internal processes could be faster, workload can get intense during peak periods, but overall manageable with good planning.

Viewing 31 - 33 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.