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      Zayo

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      Zayo reviews

      3.5

      61% would recommend to a friend

      (1,285 total reviews)

      Steve Smith

      60% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Aug 26, 2025

      Decent place to work

      Wave engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule Great team members

      Cons

      Higher ups can be a little disconnected from the day to day, but direct management is good

      1.0
      Aug 10, 2025

      Disappointed

      Customer success coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would recommend this position only for those willing to navigate these challenges or looking for a short-term experience.

      Cons

      My experience working as a Customer Success representative was somewhat disappointing. The role had its moments, but overall, I felt there was a lack of adequate support and resources to effectively do my job. Communication from management was inconsistent, and expectations were often unclear. The workload was heavy, and opportunities for career advancement seemed limited. While I appreciated the chance to help clients directly,

      1.0
      Jul 23, 2025

      Toxic ELT Values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, unless you came in through an acquisition and still like your team

      Cons

      Steve Smith, Andres Irlando (who failed upwards as CEO of another company), and Julie Tschida Brown -- these members of the ELT highlight things like "Zayo is so cool that I can work at my kids sporting events instead of watching them!" or "yeah our morale sucks, but so does everyone elses"

      Viewing 40 - 42 of 1,285 Reviews
      Related searches: Zayo jobs | Zayo salaries | Zayo benefits | Zayo interviews
      ReviewsZayo reviews

      Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.