Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 3, 2019

Not a happy place

Recommend
CEO approval
Business Outlook

Pros

You get to learn the industry

Cons

Low pay, bad culture, no process, bad communication

1.0
Jan 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Outside of a paycheck absolutely none.

Cons

Management forces employees (verbally never in email) to inappropriately charge work time on timesheets. Management only care about their stock units and bonuses. Management has told lower level managers to work their employees hard and ensure they leave tired everyday. Current management has fired every decent manager that cared about the employee. Too much water cooler talk. If someone does not like you they will figure out a way to get rid of you. zColo buys good companies and destroys them. Best managers are gone. If you are not one of "them" you are gone. Cahoots between Human Resources and management.

avatar
Zayo Response
7y
I’m sorry that you had a negative experience at Zayo. It is a serious violation of Zayo’s company policy for any employee or manager to instruct another employee to incorrectly or falsely report hours. As part of Zayo’s employee handbook, if any manager or employee instructs you to incorrectly or falsely under- or over-report your hours worked, alter another employee’s time records to inaccurately or falsely report that employee’s hours worked, you should report it immediately to your manager or People Ops. If you’re willing, we’d like more information about your specific situation so we can make sure it is fully addressed. Please reach out to HR@zayo.com, we will be sure to keep your information completely confidential. If you prefer, you can make an anonymous report to our Ethics & Compliance Helpline by calling 800-295-6731.
1.0
Dec 12, 2018

Not a place to work if you have self-respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have nice co-workers if you're lucky.

Cons

Where do I start? They take away work from home. Ok, so I fly hundreds of miles to HQ but then I get there and they don't have anywhere for me to sit! There are, no joke, nearly ONE HUNDRED people waiting for desks at Zayo Office. So why ask people to come into the office if there are no physical accommodations? Act first, think later is the motto of Zayo, which is why they announced yet another giant restructuring where they are splitting the company into two, one remains Zayo, the other is just a place to house their unprofitable segments. More chaos and confusion and inability to do our jobs because Dan woke up one day and decided he didn't like Enterprise. The pay structure is nonsensical, you will always be underpaid and the promotion structure makes no sense, people from non-technical backgrounds are put in highly technical positions and it just adds to the insanity. You have been warned. If you work here you will not have a desk, you will not have ANY training, you will have unrealistic goals from your managers who have no clue what you actually do. Another review said "like a badly managed startup " which is startlingly accurate. Take it from the other 500+ reviews. We're hardworking people who are sick of being abused by the C-team.

Viewing 61 - 63 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.