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      Zayo

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      Zayo reviews

      3.5

      61% would recommend to a friend

      (1,285 total reviews)

      Steve Smith

      60% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      3.3

      Senior management

      Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 7, 2017

      Zayo’s poor treatment of employees is catching up to it

      Tranzact developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Zayo s a disgrace. Zayo’s disgusting behavior towards its employees is catching up to it in a landslide. You see Zayo, you can only treat employees poorly for so long before it’s gets back to you and hurts you worse than you hurt the majority of your employees. This company is obviously collapsing from the inside out. Read a few posts, it won’t take you long to understand this.

      Cons

      Zayo’s behavior towards their employees. Do you want to work for a company that doesn’t value you? Zayo will take advantage of you and use you for everything you worth and then spit on you.

      1.0
      Nov 25, 2015

      very political

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      learned quite a bit in the 2 years and worked with some very bright people

      Cons

      I knew this was going to be bad when on my 1st day of work they changed my quota from what I had signed in my offer letter, talk about bait and switch. The leadership is a revolving door. Since they went public over a year ago, I watched most of the leadership walk out the door. The biggest issues I feel are the contact change in leadership, change in comp plan, change in direction, etc. This place is very political. If you are a former level 3 employee and live in Colorado then you'll probably like the culture. If you are not in Colorado or not from level 3 then chances are this isn't the place for you. My previous manager was at the bottom of the sales yet he was promoted and brought in his buddy to level 3 who got promoted. This place isn't about your accomplishments as much as whose butt you are willing to kiss. Also try and stick with the same comp plan for more then 2 months at a time and see if you can keep a VP in the same job for more then 3 months, then again this company has more 30 year old VPs then any other place in the industry.

      avatar
      Zayo Response
      10y
      I’m glad you found your time with Zayo to be a learning experience and agree we have many really bright people on the team. We encourage everyone to share constructive feedback directly with their managers so it can be addressed in real-time. We are a dynamic company driven by rapid growth as a result of customer success and acquisitions. This has driven changes in both our organization and compensation plan. We recently made a change to enable our sales team to increase their participation in our equity program which is core to our compensation philosophy. While this was a change, we funded this transition with $2M in additional compensation over the next 3 quarters -- for most people this was a well received and net positive change. Organizationally, we have expanded our leadership team and believe strongly we have top talent in each position. I am also pleased to have accomplished that expansion by promoting from within for 7 out of 9 positions in the sales organization. Additionally, as we scale we are working to ensure a positive and engaging culture that is unique to Zayo across all of our offices -- across the U.S. and our international locations. As we move into 2016, we’ll continue to make this a priority.
      1.0
      Dec 12, 2018

      What a mess

      Account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Boulder is a beautiful city.

      Cons

      Constant fear of CEO, lies to customers around network ownership, turning services on ahead of customer request dates to hit sales revenue and constant turn over in staff. Everyone at this company is an intern or a washout. Worse management with zero training and follow up.

      Viewing 25 - 27 of 1,285 Reviews
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      ReviewsZayo reviews

      Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.