Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Product Owner (4) , Provider Enrollment (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 36 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 24 reviews)); "Also you can work from home which is a big plus." ((in 11 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 15 reviews)); "Upper management is dishonest." ((in 11 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 8 reviews)); "The team is a bit lean and could use more help" ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

Zelis reviews

3.4

55% would recommend to a friend

(446 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.4 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

4.0

Jan 1, 2026

Great Culture

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Culture and Management Cares about the employees

Cons

Salary heavy on commission. Leads can be up and down.

Zelis Response

5mo

We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

1.0

Dec 29, 2025

Toxic up or out culture mentality.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fanatical cult like structure expecting obedience

Cons

They don’t want transparency—they want compliance. A torrent of Z branding sludge—slogans, alliteration, and manufactured optimism—pushed by ideological true believers who worship “forward thinking” yet instinctively smother any idea that wasn’t pre-approved by the hive mind. The C-suite is a hall of mirrors: polished, evasive, and fundamentally hollow. Leadership is cosplay. Disagreement is treated as heresy, and questioning incompetence is a career-ending offense. Promise training. Accept disclosed skill gaps. Preach empathy. Then terminate them while showing evidence for remediation. Empathy is a performance. Agile is a shield. Challenge nothing. Fix nothing. Say the words. Buy the tools. Blame the people. This isn’t failure—it’s design.

Zelis Response

5mo

Thanks for taking the time to share your perspective. As your experience differs from the majority of Zelis associates, you’re encouraged to share concerns directly with the Zelis People & Culture team and/or through the associate engagement survey.

4.0

Dec 16, 2025

Good

Sr.cloud. engineer

Recommend

CEO approval

Business Outlook

Pros

has good work life balance

Cons

no major cons as of now

Zelis Response

5mo

We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being. Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it.

Viewing 28 - 30 of 446 Reviews

Jobs at Zelis

Customer Care Specialist

Georgia

View job

Customer Care Specialist

Senior Technical Program Manager

Strategic Operations Manager

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Zelis

Zelis reviews

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Reviews by job title

Great Culture

Toxic up or out culture mentality.

Good

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