Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Product Owner (4) , Provider Enrollment (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 36 reviews)); "Work life balance is good" ((in 29 reviews)); "The people I worked with were great!" ((in 29 reviews)); "Benefits are good." ((in 20 reviews)); "Also you can work from home which is a big plus." ((in 14 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible at least in the department I was in." ((in 17 reviews)); "lack of leadership; no work" ((in 16 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

Zelis reviews

3.4

55% would recommend to a friend

(446 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.4 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

3.0

Dec 13, 2025

Great Coworkers-New Leadership causes mayhem

Client policy analyst

Recommend

CEO approval

Business Outlook

Pros

Pay, Coworkers, Managers, Flex PTO (Not Unlimited)

Cons

Finger pointing and gotcha moments. AI and India are taking over and if you don't perform your going to be out. No career opportunities.

Zelis Response

5mo

At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles and create a plan to seize the opportunities available at Zelis. Please reach out to your manager to discuss your personal or career aspirations and how Zelis can support you. That being said, thank you for sharing your feedback with us here on Glassdoor - we value every voice.

4.0

Dec 10, 2025

n/a

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Diversity and work life balance

Cons

The company has yearly lay offs

Zelis Response

5mo

We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly. We appreciate you taking the time to share your concerns on Glassdoor - we take feedback very seriously to help us improve our associate experience.

5.0

Nov 25, 2025

Can be Stressful but they try to be people friendly

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

co-workers are great and usually the direct managers

Cons

The senior leadership tends to change directions and causes some disruption down the stream.

Zelis Response

5mo

We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis and for sharing your positive experience here on Glassdoor.

Viewing 31 - 33 of 446 Reviews

Jobs at Zelis

Customer Care Specialist

Georgia

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Customer Care Specialist

Senior Technical Program Manager

Strategic Operations Manager

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Zelis

Zelis reviews

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Ratings by demographic groups

Reviews by job title

Great Coworkers-New Leadership causes mayhem

n/a

Can be Stressful but they try to be people friendly

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