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      Zelis

      Engaged Employer

      Zelis reviews

      3.4

      55% would recommend to a friend

      (446 total reviews)
      avatar

      Amanda Eisel

      79% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.4 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      446 reviews
      2.0
      Nov 17, 2025

      Management issues

      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, work-life balance and workload

      Cons

      No growth, micro management and no promotion

      avatar
      Zelis Response
      6mo
      At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles and create a plan to seize the opportunities available at Zelis. That being said, thank you for sharing your feedback on career growth and advancement at Zelis. Please reach out to your manager to discuss your personal or career aspirations and how Zelis can support you.
      3.0
      Nov 12, 2025

      Company is losing its culture

      Client support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is great but there is going to be a strong push to RTO. IF you get a good manager you feel heard. Company culture IS great currently. You will learn a lot from this role if you rise to the opportunities don't slack off.

      Cons

      While the culture is good. The writing is on the wall that it's quickly going away in the name of profit for the company that you will never benefit from in this role although you are the one making that money. C-suite is doing everything it can to get rid of this role in the US. The clients are not afraid to rip you apart(normal for CS positions) BUT Zelis is going to keep increasing your workload with corporate slop policies from new managerial hires outside of the company.

      avatar
      Zelis Response
      5mo
      Thank you for sharing your perspective. Maintaining our culture and attention on IMPACT Values is a priority as the company continues to grow. We regularly review workloads and policies and encourage current associates to share concerns with the Zelis People & Culture team. Please continue to share your ideas and perspectives through our associate engagement survey which management reviews closely and uses to inform future workplace strategies and investments.
      2.0
      Nov 11, 2025

      Becoming cheap and miser day by day

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good in flexibility and hybrid culture

      Cons

      No recognitions for the deserved Play politics Not good in work life balance Serve food but not good quality. Worst administration department.

      avatar
      Zelis Response
      6mo
      We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. We’re disappointed to learn that you feel your experience is not representative of this. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly.
      Viewing 34 - 36 of 446 Reviews
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      ReviewsZelis reviews

      Glassdoor has 462 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.