Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Zelis?

54% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 36 reviews)); "The people I worked with were great!" ((in 29 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 22 reviews)); "Good pay, work with intelligent people" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 16 reviews)); "Upper management is dishonest." ((in 10 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 8 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 7 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

54% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

5.0

Apr 19, 2017

Zelis Payments - Customer Service and Sales

Customer service/sales

Recommend

CEO approval

Business Outlook

Pros

Excellent environment, excellent benefits, and a culture of nurturing talent

Cons

There really aren't any that I am aware of

2.0

Apr 13, 2023

Oon

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

You can work Remote i guess

Cons

They take advantage of you

Zelis Response

3y

Thank you for taking the time to provide feedback – we take all of our comments seriously and we truly appreciate it. We continue to examine the needs of our workforce and initiate feedback loops to discuss associate concerns and possible areas of improvement. If you have specific concerns or questions, please feel free to reach out to us directly at PeopleandCulture@Zelis.com. We are all ears.

1.0

Jan 23, 2025

Toxic work culture

Senior quality assurance engineer

Recommend

CEO approval

Business Outlook

Pros

The company offered strong infrastructure, perks, and benefits.

Cons

I worked as a Senior Quality Assurance Engineer at Zelis for 1.5 years. While the company offered strong infrastructure, perks, and benefits, the work culture in the EE team was toxic. The leadership's authoritarian style lacked key skills, with a focus on rules over essential practices like knowledge transfer and Scrum processes. I faced favoritism, where the QA team was blamed for issues, and developers took credit for successes. This created a demotivating atmosphere. Additionally, there was a lack of diversity in top management, with many coming from TCS, making it feel more like working at TCS than a product-based company. I'm grateful to have moved on to a more supportive environment

Zelis Response

1y

Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. As a company who strives to be a more diverse, inclusive, and equitable organization for our associates, our clients, and our community, we are deeply disappointed to hear about your experience. We urge you to reach out to us directly to discuss your concerns.

Viewing 406 - 408 of 448 Reviews

Jobs at Zelis

Care Concierge

Texas

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Print, Insert & Mail Production Operators - 1st & 2nd Shifts - Tempe, AZ

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Director, Payer Client Operations

Strategic Client Executive - RHP

Zelis

Zelis reviews

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Zelis Payments - Customer Service and Sales

Oon

Toxic work culture

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