Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 32 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 19 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 18 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No one knows what anyone is doing, you have to know someone to be someone, and there is little to no growth opportunities." ((in 4 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(447 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (447 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews

3.0

Aug 18, 2025

Good place to sustain but not grow

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good work culture

Cons

Very few opportunities to grow

Zelis Response

9mo

At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles, talk to their leaders about their personal or professional career aspirations, and create a plan to seize the opportunities available at Zelis. Thank you for your feedback on Glassdoor – we truly value every voice.

4.0

Aug 11, 2025

Okay place to work with decent benefits

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO for salaried employees, decent benefits and some good people.

Cons

Few opportunities for growth and most jobs are moving offshore.They say they put people first but that was not what I saw with regard to promotions and retention.

Zelis Response

9mo

At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles, talk to their leaders about their personal or professional career aspirations, and create a plan to seize the opportunities available at Zelis. Thank you for your feedback on Glassdoor – we truly appreciate it!

1.0

Jul 24, 2025

Avoid If Possible

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- They allowed remote work for some people

Cons

There are mostly negatives and not really any positives. - Remote work is selective for employees - Very Political Environment - Not a Merit Based Culture - Lack of Work Life Balance - Job Held Against Employees to Motivate - Culture is Based on Who You Know - Speaking Up About Issues Leads Termination or Threats of Termination

Zelis Response

9mo

We’re sorry to hear your experience with us wasn’t what you hoped for. We do take this kind of feedback seriously. We know there’s always room to improve, and we’re committed to building a culture where everyone feels supported and valued. We appreciate you taking the time to share your experience with us.

Viewing 55 - 57 of 447 Reviews

Jobs at Zelis

Hybrid High Volume Call Center Representative - St Petersburg, FL

Client Data Specialist

Utah

View job

Strategic Operations Manager

Zelis

Zelis reviews

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Good place to sustain but not grow

Okay place to work with decent benefits

Avoid If Possible

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