Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 38 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Good pay, work with intelligent people" ((in 15 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 16 reviews)); "Management is horrible." ((in 16 reviews)); "Upper management is dishonest." ((in 10 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 9 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (448 reviews)

Ratings by demographic groups

Race / Ethnicity

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Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews

5.0

Feb 18, 2025

Incredible Workplace with Supportive Culture & Great Growth Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredibly supportive and collaborative work environment Everyone—across all departments—is kind, helpful, and team-oriented Competitive salary and amazing benefits Understanding and approachable management Strong sense of community—feels like a team, not a hierarchy My voice is heard, and my input is valued Plenty of opportunities for professional growth and development

Cons

Honestly, nothing major! If I had to say something, it would be that as the company grows, maintaining this strong culture will be important.

Zelis Response

6mo

One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. Thank you for sharing your positive experience at Zelis here on Glassdoor. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

2.0

Feb 12, 2025

Chaotic + No Job Security + Clique (OGs vs News)

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, PTO and such. Female CEO 1 solid business unit with health financial performance 1 mid-BU with potential 1 Struggling BU

Cons

Utter chaos in the failing BU - corporate mandates for offshore work are disrupting the potential for product and client growth. It is a company of M&A - Worst year of my career - zero training, job description non-existent. I had to figure it out on my own and even then after repeatedly asking for guidance - just got corporate-speak back. Misery.

Zelis Response

1y

Thank you for sharing your experience. We understand that change can be challenging, and we are committed to enhancing training, communication, and support for our associates. Your feedback is valuable as we continue to evolve and improve.

5.0

Feb 5, 2025

Friendly / upbeat staff

Implementation support specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, work with intelligent people

Cons

Difficult to pick up technical work flow

Zelis Response

1y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

Viewing 85 - 87 of 448 Reviews

Jobs at Zelis

Hybrid High Volume Call Center Representative - St Petersburg, FL

Client Data Specialist

Strategic Operations Manager

Zelis

Zelis reviews

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Incredible Workplace with Supportive Culture & Great Growth Opportunities

Chaotic + No Job Security + Clique (OGs vs News)

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