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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (448 total reviews)
      avatar

      Amanda Eisel

      78% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      448 reviews
      1.0
      Jan 23, 2025

      Toxic work culture

      Senior quality assurance engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered strong infrastructure, perks, and benefits.

      Cons

      I worked as a Senior Quality Assurance Engineer at Zelis for 1.5 years. While the company offered strong infrastructure, perks, and benefits, the work culture in the EE team was toxic. The leadership's authoritarian style lacked key skills, with a focus on rules over essential practices like knowledge transfer and Scrum processes. I faced favoritism, where the QA team was blamed for issues, and developers took credit for successes. This created a demotivating atmosphere. Additionally, there was a lack of diversity in top management, with many coming from TCS, making it feel more like working at TCS than a product-based company. I'm grateful to have moved on to a more supportive environment

      avatar
      Zelis Response
      1y
      Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. As a company who strives to be a more diverse, inclusive, and equitable organization for our associates, our clients, and our community, we are deeply disappointed to hear about your experience. We urge you to reach out to us directly to discuss your concerns.
      4.0
      Jan 12, 2025

      Lots of Work

      Claims settlement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Commission can be ok and flexible PTO

      Cons

      A lot of work. Not a good work life balance with all the work you have to put in to make the commission. Have to be on the phone on top of doing the work.

      avatar
      Zelis Response
      1y
      First off, thank you for taking the time to write about your experience at Zelis. We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. Our ZelisCares Wellness Program ensures that every aspect of a Zelot’s wellbeing is taken care of. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly. Take care and thank you for all that you do.
      5.0
      Jan 8, 2025

      Analystbin businesss processing

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good work life balance

      Cons

      goodd to join an org like this but no much of hikes

      avatar
      Zelis Response
      1y
      Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Thank you for all that you do at Zelis!
      Viewing 91 - 93 of 448 Reviews
      Related searches: Zelis jobs | Zelis salaries | Zelis benefits | Zelis interviews
      ReviewsZelis reviews

      Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.