Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 29 reviews)); "Benefits are good." ((in 19 reviews)); "Unlimited PTO" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 16 reviews)); "Pay was low Very busy" ((in 13 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No training for months, no guidance, no team" ((in 9 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews

4.0

May 1, 2018

Document Retrieval Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great start to a career in this industry/corporation -Hands on training -Experienced mentors -Incentive program

Cons

This role does require you to be on the phone majority of the time.

Zelis Response

8y

Thank you for your review. Your comments are appreciated as we further approved upon your highlighted pros.

5.0

Jan 22, 2018

Solid Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Achievement oriented group of leaders.

Cons

Not for thin skinned people.

5.0

Jan 18, 2018

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hours are great 9:00-5:00 Monday - Friday. Excellent one on one training. Access to Management at any time . Great work environment geared to your success with Zelis Payments . Customers are easy to help and they appreciate the services we provide. Zelis is excellent with acknowledgements of CSR accomplishments.

Cons

I have not ran across any cons for this position.

Viewing 100 - 102 of 448 Reviews

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Solid Company

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