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Zendesk

Acquired by Hellman & Friedman

Engaged Employer

Zendesk Program Manager reviews

2.1

2% would recommend to a friend

(8 total reviews)
avatar

Tom Eggemeier

100% approve of CEO

2% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.3

Work/Life balance

2.0

Diversity & inclusion

2.0

Career opportunities

1.6

Culture & values

1.5

Senior management

Ratings by demographic groups

Reviews by job title

8 reviews
2.0
Apr 21, 2023

Hard being there before/after acquisition

Program manager
Recommend
CEO approval
Business Outlook

Pros

Before an activist investor took us out, it was great. Great onboarding, great management, great belonging.

Cons

Right before going private and after everything changed. Perks were gone, everyone was burned out.

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Zendesk Response
3y
Thank you for taking the time to share your feedback. We still go to great lengths to ensure our benefits package goes beyond standard offerings with generous PTO, mental healthcare programs, and inclusive paid leave policies like four months of parental leave.
4.0
Mar 15, 2021

Great company, great culture

Program manager
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow with the company, great culture, true commitment to D&I (whilst acknowledging there's more work to be done!). Quick evolution, great salary & RSU grants ( +stock refresh competitive)

Cons

Company is growing fast and the cons come from that pace: willingness to increase the number of processes but still confusion around them, sometimes moving to slow because of the number of approval needed to get simple things done. However, real work is done to alleviate those frictions and I don't see those cons as lasting pieces of the culture

Viewing 4 - 6 of 8 Reviews
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