Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

This place moves fast and allows many opportunities to develop. There’s a work hard, play hard mentality. Management focuses as much on people management as task management.

Cons

Younger work force which has benefits of fresh ideas and amazing energy, but the social and family aspects of the company can feel off for employees 35+

2.0
Apr 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Health benefits & flexible time off policy

Cons

Toxic culture, dishonest leadership, clicky teams, gender bias and no willingness to address upper management personnel who are a big part of the problem.

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Zillow Response
5y
Hi there, this is Jami Thomas, VP of Sales, Rentals at Zillow. I appreciate your candor here, and while I don't agree with all of your comments, I do want you to know that we do take your mention of a toxic culture very seriously. We work hard to make Zillow a great place to work, an environment where good ideas can come from anyone and where stability and career development is available to all. If you're willing, I'd like to take this conversation offline with you to get some more details on your experience and discuss potential improvements to our team. Please reach out to me at jamith@zillowgroup.com if you'd like to connect. Jami Thomas, VP of Sales, Rentals, Zillow
2.0
Jan 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great and everyone is willing to help out. My manager is fantastic and always supports me. The benefits are also pretty good.

Cons

The sales rules are cut throat. If you miss more than 2 months of quota during a rolling 5 month period then you’re immediately fired, even during your ramp up as a new hire. There’s no real additional training/performance program to help you grow and get better. You’re constantly under the stress of wondering if you’re going to get fired each month. You only get 2 weeks of quota relief in a year, so if you take time off, then you better make sure you’re hitting quota otherwise you’re penalized. You’re also not allowed to work weekends to try to make up for the missed sales to hit quota, and they limit what times you can process sales. Zillow is spending a ton of money on a churn and burn sales force. Rather than training their existing sales execs, they replace them.

Viewing 313 - 315 of 2,510 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.