Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful benefits. May I say world class benefits? Unlimited PTO.

Cons

Zillow offers got cut. They axed us way to quickly. We could've turned it around and instead laid off over 2,000 people.

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Zillow Response
4y
Hello, This is Dan Spaulding, Chief People Officer. Thank you for your feedback. Laying off employees is always our last choice and not something we take lightly. This was a decision that was tough to make and we know how many people in Zillow Offers considered this as such a personal journey. We intend to make the transition as smooth as possible for everyone affected. -- Dan Spaulding Chief People Officer
2.0
Nov 4, 2021

Pay

Recommend
CEO approval
Business Outlook

Pros

Great snacks in the office when you go in.

Cons

I am paid 35% less than the market average

2.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Leading up to the pandemic, Zillow's office experience was one of a kind! All the perks you can expect from a tech company as well as colleagues who were great in so many ways. It's the people you work with that is a big standout in what makes Zillow great.

Cons

I have been in the Rentals org (Multi-Family Rentals) for almost 3 years. Over this time, the org has really changed in so many different ways. I've personally had 4 different direct managers at this time as well as 4 different team leads. When I was first hired, it was communicated that career progression is a focus; promotions happen frequently; and that you can expect to move up so long as you consistently achieve your quota. Despite continuously hitting quota, overachieving, and doing more for the greater org, this has not been the case for myself or a majority of AE's in the rentals org . Promotions are only given to the top 10% of the org across all regions (about 40-50 reps) which tends to come out of one of the regions. Despite this, management has received a disproportionate amount of promotions over this time. The role used to have a focus on more methodical/strategic strategies of engaging the industry and our clients but over time it's created a blatant focus on activity inputs. These inputs are forced via micromanagement of leaderships and various tools that record your calls so management can listen to your conversations and track your talk time. If you're looking for a place for career progression and autonomy to do your work, this is not the place for you.

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Zillow Response
4y
Thanks for taking a moment to share your feedback about working at Zillow. We are going through tremendous growth right now, which might incur unintended consequences such as increased processes. Promoting internal mobility and focusing on employees' experience had always been our top priorities, so I would love to connect further with you on your concerns and how we can better improve as a company. Feel free to reach out to me at jamith@zillowgroup.com.
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