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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,510 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      5.0
      Jan 26, 2018

      Great company, no other like it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat you like a person, not an employee. That's reflected in the benefits and how management approaches employees, no yelling and screaming about challenges, just collaboration and ideas. The office environment is very fun, and expansive (can only speak for Seattle). It is a very challenging company due to the pace and ingenuity around every corner, which is awesome. If you apply yourself, you'll go some where. Yes, office politics exist, but generally it's a meritocracy.

      Cons

      It's hard to write cons because I genuinely enjoy the company. But first off, if you're a recovering alcoholic, STAY AWAY, or have your sponsor on speed dial. Unsecured booze is in every corner of EVERY floor, stashed in closets, in every fridge with teams taking jellow shots in public kitchens. It's very hard to deal with in sobriety. Almost every event has booze, morale events are at bars, gifts are generally booze etc. Be firm in your sobriety or do not work here. Lastly, this is a company of affluent people, who are generally from affluent backgrounds. If you're from the poor side of things, and still have the chip on your shoulder, don't work here. Example, a room full of people (80+) laughing about someone being in prison. Disgusting. Often the experiences of the poor are mocked and minimized because hey, they can't buy houses.

      avatar
      Zillow Response
      8y
      Thank you for your thoughtful and balanced review. It is great to hear your positive experiences. I would love to discuss your concerns further, please reach out to me at dans@zillowgroup.com . We work hard to maintain a respectful work environment and humor at others' expense is not in line with that. All activities, but inside and outside the office, that include alcohol are completely voluntary. We also have resources and support for anyone battling addiction. Your observations and concerns help us better understand how we can improve and I welcome the chance to discuss them live. Thanks for everything you do at ZG.
      2.0
      Sep 25, 2017

      Started Off Great, Ended Poorly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits cannot be beaten - Diverse cultures across teams was great to experience - Compensation was good - Cross pollination was insightful

      Cons

      - Difficult to have a work life balance when you're asked to work unreasonable amount of hours - No room for career growth or opportunities to learn from past mistakes - There were many cases of miscommunications/poor assumptions made of team members. This led to many cases of office politics, gossip, and poor efforts on management to handle.

      avatar
      Zillow Response
      8y
      Thank you for your feedback. I'm sorry to hear that you felt your experience on your team ended poorly. I'd be open and interested to hear more about your specific team experience, if you'd like to contact me directly -- amy @ zillowgroup Best -- Amy (COO)
      4.0
      Apr 18, 2017

      Zillow is a rewarding opportunity and fulfilling company to work for.

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are top of the line, and in most cases the pay is above average. The CEO is extremely transparent, and the company's mission is genuine.

      Cons

      As with any emerging tech company, change is essential. However, sometimes that goal precedes the needs of their client base, or products and features are released too quickly.

      avatar
      Zillow Response
      9y
      Thank you for the review. I share the same sentiment you have regarding the benefits at Zillow Group, our mission, and the level of transparency exhibited by our executives. I am curious to hear more of your thoughts regarding the level of leadership you observe day to day. Please feel free to reach out to me at stevec@zillowgroup.com or come see me on the sales floor during my next visit to Denver. Thank you again for the feedback. Steve Capezza - Vice President, Premier Agent Sales
      Viewing 325 - 327 of 2,510 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.