Zillow reviews

3.4

54% would recommend to a friend

(2,511 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Health Insurance Paid Time Off Travel Opportunities

Cons

Not a livable wage. They do not care about employee feedback. They will always tell you how important shareholders are but you will not even get Xmas gift card. They say you will have opportunities to move internally but you will not. Terrible work life balance. Horrible leadership team. Very ineffective and apathetic.

1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice office, some opportunity. Lots of opportunity if you are a diversity hire

Cons

White horse business model: they pump leads to a select few loan officers who make substantially more than the average loan officer. The average loan officer thinks they can make that much but Management lies - there’s no work life balance and you are a number just like Loan Depot. You’ll get fired if you work your minimum hours. Even if you go all out and work 7 days a week and be available for their agents all the time, you’ll still only make barely enough to scrape by. You’d be better off taking a salary job somewhere else than work 90 hours a week for $100k here

1.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and was remote.

Cons

Management was terrible complete lack of leadership and operational vision. Toxic environment and leaders who wouldn’t listen to any common sense advice to prevent the downfall of Zillow Offers. Massive layoffs out of the blue with no warning. One second we had a meeting with our new Director because we were without one for over 6 months, where she was saying all kinds of positive things not more than an hour later another meeting where she was telling us that everyone was getting laid off. Absolutely ridiculous, unprofessional and had to sit in another meeting where the CEO was bragging about how amazing things were coming? Why would you talk about that with employees that are being laid off? Lots of racism going on in their so called groups for people like their Asian group I joined being half Asian I thought it would be cool to be apart of it. My very first meeting in the group all I heard was them talking about white people this and white privilege that and how there’s too many white managers etc. I had to leave and never went back to another meeting. That type of talk should not be allowed in the workplace it was supposed to be a place to meet and hangout with other Asians and build a community of friendly like minded people. It turned out to be a place to vent and talk bad about other peoples skin color completely racist and exactly what we wouldn’t want others to do to us? My half white side said this wasn’t for me bye ✌️. After the news of layoffs I tried to move to another department and was looked over and nothing came out of it. Worse part is they started hiring afterwards for the same position? Mind you I was recruited to Zillow and after getting laid off I applied to many other roles and including the same one I had even though they laid all of us and I didn’t even get an interview for any of the 10+ roles I applied to. I believe I was black listed due to my exit interview where I was professional and gave my honest opinions on the situation and how they handled it plus the lack of respect they gave to realtors like myself. Also way too much wokeness as for pronouns etc. very uncomfortable and way too liberal I should not have to change my vocabulary for anyone. Completely one sided when it comes to that part if you’re a strait male who only believes in two genders than you’re toxic especially if you’re white.

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Zillow Response
1y
We take feedback in all forms very seriously. At Zillow, we are committed to creating an equitable workplace for all, and we have clear policies to prevent discrimination, harassment, and retaliation. We also offer several ways to report issues anonymously, and we investigate all concerns thoroughly. I'd like to learn more about your experience. If you’d like to discuss this with me directly, you can contact me at dans@zillowgroup.com.
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