Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent CEO, COO, CFO who truly seem to care about improving the lives of our customers. They also make an effort to talk to employees. They believe in the founders vision, mission, strategy.

Cons

A thick layer of VPs and middle managers who are more concerned about control. They micromanage their direct reports. They seem more concerned about advancing their own careers than mentoring their direct reports. They take credit for the team's performance. They don't seem concerned about collaborating across orgs even if it will benefit consumers. What happened to customers are our north star?  Don’t let me get started on big hairy audacious goals and innovation? VPs and managers at Zillow run it like it’s a mom—and-pop family operation. Some VPs are very good at killing ideas without a solid group vetting process. They just shut down a project behind closed doors - even successful pilots! It’s also difficult to tell if anyone gets promoted based on merit after each year’s murky review process. Annual review is a popularity contest. Let's give my favorite person on my team a top rating and the biggest stock bump! While not all teams are poorly managed, this seems to be a common theme in many of this company’s Glassdoor reviews.

1.0
Jan 10, 2025

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Remote, good perks, amazing office in downtown Seattle

Cons

Terrible management, terrible sales organization, you’re basically a telemarketer not a sales person, horrible product, you’re basically fighting to keep your job from day 1

2.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

• Thorough training program and supportive peers • Competitive salary and decent benefits, like the $75 wellness perk and $150 home office stipend • Opportunity to travel to Seattle three times for free

Cons

•The pressure to close 10 deals before training ends is overwhelming and stressful. If you don’t meet the target, you’re fired without severance, right before the holidays, and you’ll have to repay the signing bonus. This adds a crushing level of anxiety, especially knowing your job security is on the line from day one. • The work-life balance is practically non-existent. To have any shot at getting decent leads, you’re forced to wake up at 5:30 AM and start your day in a hyper-competitive, first-come-first-serve environment. • The quality of leads is terrible. Most of us are pitching to the same recycled contacts who have already heard Zillow’s script numerous times. It’s demoralizing to realize the system is set up for us to fail or barely scrape by. • PTO is laughable: only 14 days a year that you have to accrue. The constant pressure and need to perform make taking time off feel impossible. •The turnover rate is sky-high. It feels like the company just wants bodies to fill seats and bring in 10 deals each before churning out. Once you realize the setup, it’s hard not to feel used and undervalued.

Viewing 349 - 351 of 2,510 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.