Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,694 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Zillow to a friend and 46% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

54% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (35) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 362 reviews)); "Great people and mandatory fun (no joke)!" ((in 237 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 173 reviews)); "Good pay and was remote." ((in 90 reviews)); "Great teammates and company culture." ((in 57 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 93 reviews)); "Massive layoffs out of the blue with no warning." ((in 61 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 52 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 26 reviews)); "No training was given." ((in 21 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)

Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

2.0

Feb 11, 2026

Expanding Responsibilities Without Clear Compensation or Communication

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

• Supportive and collaborative coworkers who genuinely try to help each other succeed. • Opportunity to work with a large client portfolio and gain exposure to evolving products and processes. • Fast-paced environment that builds adaptability and problem-solving skills. • Leadership messaging often emphasizes innovation and customer focus.

Cons

• Responsibilities have expanded significantly due to role consolidation without clear adjustments to compensation or workload expectations. • Compensation does not appear competitive compared to similar Customer Success roles in the broader tech market. • Limited transparency around annual compensation planning, performance metrics, and organizational changes. • Recent layoffs described broadly as performance-related created uncertainty among teams, including newer hires. • High workload and shifting priorities have increased burnout risk and impacted morale across multiple teams. • Employee questions about career progression and compensation are not always addressed clearly or consistently.

Zillow Response

4mo

Thank you for sharing your review. It’s encouraging to hear that collaboration and exposure to meaningful work have been positives for you. We also understand that when responsibilities shift or grow without clear communication, it can create frustration. For current employees who want to share additional context, there are established internal channels available, including confidential options outlined on the company intranet. Thank you for taking the time to provide this feedback.

4.0

Feb 10, 2026

Great work life balance, poor leadership

Product marketing manager

Recommend

CEO approval

Business Outlook

Pros

Great people, great work-life balance.

Cons

Too many leaders who don't actually have vision.

1.0

Feb 10, 2026

Great place to start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you want a remote job

Cons

They lay you off without warning in big numbers

Zillow Response

4mo

Thanks for sharing your thoughts. We’re glad that work flexibility has been a positive part of your experience. We recognize that workforce changes can feel difficult, and your comments reflect how that experience landed. We appreciate you taking the time to provide your feedback.

Viewing 49 - 51 of 2,507 Reviews

Jobs at Zillow

Transaction Management Associate

Growth Specialist, Preferred

Sr. HR Business Partner

Senior Manager, Preferred

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Expanding Responsibilities Without Clear Compensation or Communication

Great work life balance, poor leadership

Great place to start

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