Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Sep 3, 2025

:(

Recommend
CEO approval
Business Outlook

Pros

Flexible work life balance. Great benefits!!! Gym stipend and monthly office stipend

Cons

Losing the culture that everyone once loved about Zillow. I dont even think Zillow realizes that most of their sales floor is in THERAPY. They are cutting TOP producers over trivial things. Mostly when people highlight the ridiculous unfairness of what Zillow has continuously put us through. They are always changing the benchmark so you think you’re free and safe one month and it changes the next. You can be the top seller with zero job security. Reps who have given over decades to their life for Zillow have taken their well earned PTO, only to come back and be told that they are on the verge of losing their jobs due to zero flexibility. We all know what we sign up for in careers as salespeople, but Zillow takes advantage of that. The new sales leaders have destroyed a place that people once loved to work at.

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Zillow Response
9mo
We appreciate your review. It’s clear you see some bright spots, but also areas where we don’t fully meet expectations, and that matters to us. We’re committed to learning from these reflections and using them to improve how we show up for our people.
5.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary Completely remote Unlimited DTO

Cons

None to speak of at the moment

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Zillow Response
9mo
We love hearing that our benefits make a real difference for you. We design them to support your well-being and help you feel cared for at work and beyond. Thanks for taking the time to share that with us.
1.0
Aug 28, 2025

its changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Real estate is far from a great experience so lots of opportunity to improve it. -Used to have an amazing culture, and some people that were there likely pre-2023, still drive some of the culture. Don't take my word, in 2018 Zillow had a 4.4 reviews rating, now in 2025 is down to 3.5 in Glassdoor.

Cons

-Lots of cover you ax culture, and director+ managing by optics. -weird vibe lately with increased number of silent layoffs, communicated as the individual has decided to move us. -in some product team, expectations have significantly increased, yet pay has not increased. Some backfills are replaced with less senior roles, but with the same expectation. I guess that is easier way of indirectly lowering pay. Lots of backfills going to MX too.

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Zillow Response
9mo
Thank you for taking the time to leave a review. Your perspective matters and we appreciate you sharing it. It’s disappointing to hear that your experience doesn't reflect the culture we aim to create; and conversations around pay are deeply personal and we respect your perspective. If you're open to continuing the conversation, we’d value hearing more at careers@zillowgroup.com. Or, you may report your concerns anonymously through AllVoices.
Viewing 145 - 147 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.