Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,704 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at Zillow to a friend and 47% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

53% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (41) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 378 reviews)); "Great people and mandatory fun (no joke)!" ((in 243 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 161 reviews)); "Good pay and was remote." ((in 90 reviews)); "Great teammates and company culture." ((in 60 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 89 reviews)); "Zillow thinks big and moves fast which can cause issues and is why there were massive layoffs" ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 55 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 29 reviews)); "No training was given." ((in 27 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

53% would recommend to a friend

(2,517 total reviews)

Jeremy Wacksman

55% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 14, 2017

Great Place To Work

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing company culture, very transparent in every aspect, office is open with no private offices (not even for the head honchos) so it is a very welcoming and not intimidating atmosphere. Amazing stocked kitchens and games and clubs to participate in. Great company parties and happy hours and the benefits are insanely good. Bonuses are awesome.

Cons

They changed the promotion time from 6 months to 12 months, which is understandable but a bit frustrating when you started in entry level expecting to be moved up to a position in the time frame they said. Changes to SOP isn't always clear or communicated clearly to everyone. Benefits are amazing but the hourly wage could be a llittle more competitive considering living costs in the area.

Zillow Response

9y

Hi, thanks for the feedback! You listed all my favorite things Zillow does well. But, keep pushing us to do better. If we continue to build a high performace culture, we'll continue to provide incredible value to our consumers and clients. I'm sorry you felt communication around growth guidelines and our operating procedure changes are less than ideal. We should be crystal clear on those fronts. Thanks for pointing that out. We can do better. If you have other great suggestions, please ping me any time at jrg@zillowgroup.com

5.0

Mar 13, 2017

Fun, Relaxed Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture, attitude, transparency, room for career growth

Cons

Difficult to move laterally into certain departments

Zillow Response

9y

Thank you for your feedback and I'm glad you are happy here! - Amy (COO)

5.0

Mar 12, 2017

Believe the hype. This is the real deal

Client engagement

Recommend

CEO approval

Business Outlook

Pros

Zillow Group has wonderful benefits for employees and the Concierge department, as well as the company is always looking for ways to improve and remain relevant in an ever changing technology environment. People talk about the culture here and many who are looking to become a Zillowite reference that in their interview, which is great. But it's not just a talking point here or some sort of spin for recruitment efforts. Culture is what we make of it here and everyone truly works hard to create the culture they want to see. Nothing like it anywhere that I have seen in 20 years of business, both public or private. Big ideas are constantly generated and some of the most important things we have implemented as a company have come from front line folks. Management cares about their people, and strives to provide support, remove roadblocks and challenges, and create an environment for those they support to grow in their career progression. We all believe in the vision here, and for good reason; what we are doing is revolutionizing an entire industry for the better.

Cons

There is a repetitive nature to the workflow in Concierge, but that could be said of many positions. What is more accurate is that there is a flow and rhythm to what we do which works for most, but is not for everyone. What it does allow for is an opportunity to become really proficient and a subject matter expert at what you do, thus giving you great insight into many other departments within the org. If there truly is a Con here, it's that the Big Ideas and fast movement we must adhere to in order to be the best at what we do, can be frustrating for some. The truth though is that it's a glass half empty kind of outlook and while certainly challenging at times, always leads to a better product for our consumers and clients... and isn't that what we are here to do in the first place?

Zillow Response

9y

Thanks for these very thoughtful comments. I really like the last piece, don't get complacent! Excellent advice if there ever was any. You are 100% correct. Being idle is moving backward. We have to keep pushing, so keep pushing US. I love to hear you've seen big ideas generate from the front line. One of the great things about Zillow is that you can lead from any chair. If you have the next big idea, or many small ones, that will take us to the next level, let me know at jrg@zillow.com

Viewing 1999 - 2001 of 2,517 Reviews

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Great Place To Work

Fun, Relaxed Environment

Believe the hype. This is the real deal

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