Zillow reviews

3.4

53% would recommend to a friend

(2,512 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Oct 31, 2016
Recommend
CEO approval
Business Outlook

Pros

everyone was passionate about what they were doing and was so excited. there is crazy energy and there is nothing like it.

Cons

hard to grow and move up

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Zillow Response
9y
Thank you for the reivew. I'm glad you had a good experience here. - Amy (COO)
3.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Health benefits with premiums covered at 100%, two fully stocked kitchens with generous amounts of free snacks and drinks, Game room with ping pong tables and more, Yoga and fitness classes provided once a week and the ability to pay for a chair massage on Fridays right in the office and the option for a 4 day work week is great.

Cons

Communication among leadership team, continued training on products and cross training in other departments, feeling separate from the organization as a whole as your work schedule, and holidays do not align with the company, tech issues can be very difficult when your are super reliant on your tools to produce numbers that are used to determine your overall productivity but tech issues have seemed to be a constant issue since day one so you learn to just work with what you got. Not hiring people who are actually experienced in a call center environment is also pretty challenging.

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Zillow Response
9y
Thank you for the detailed and thoughtful review. It has been a challenge growing the Premier Agent Concierge team so quickly (and building/scaling the tools at the same time), and a lot of the concerns you note are a result of the speed (surprising even to me!) at which we've grown. The good news is that we're making lots of progress on all fronts (tools, training, features, and more), and I would expect you to see the fruits of that work over the next few months (and it will continue to get better over time). I'm glad you're overall happy and you see this effort as "game changing" (which it is!). I'm hopeful that with the evolutions and improvements in the works (per above), you'll be even happier in the future. As always, feel free to email me directly with any additional comments or suggestions - tonys@zillowgroup.com. Thanks again!
5.0
Oct 23, 2016

SDE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and environment to work in. Teams focus on growth, and efficiently fix any issues that come up. Teams are also careful in choosing the technologies they use in order to maximize scalability, and are not scared of transitioning to a totally new technology and scrapping the prior. I learned something new every day. Lots of communication within teams as well.

Cons

Finding the right team for you might be a challenge.

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Zillow Response
9y
Thank you for your feedback. I am glad you experienced a positive engineering culture and the appreciation for moving fast and thinking big. We have a number of technology evolutions going on within our development stack and we place a high priority on transitioning to technologies, frameworks and tools that help us maintain a fast and efficient development and release process as well as work with technologies that are modern and scalable. We favor small product teams with big areas of ownership and opportunity. As the number of teams grow, it is important for us to help drive awareness and collaboration across teams. We support migration between teams and offices, across all our locations (Seattle, San Francisco, New York City, Irvine, Vancouver, Cincinnati and Lincoln).
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Glassdoor has 2,699 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.