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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,509 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Oct 2, 2015

      In Market Rental Sales is a disaster

      In market sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits. Good snacks at the corporate office. That's being generous.

      Cons

      Almost to many to mention. I was let go after the sales org morphed yet again. The incompetence of upper level management is only followed by the middle manager. The rentals division is a complete disaster using, turning, burning and discarding people at an alarming rate. The two guys running the division have never sold anything. They are absolutely the worst leaders I've ever seen. How spencer can sit and let them destroy the lives of so many is inexplicable. I cannot wait until Karma comes around. Seek shelter Zillow from the legal winds a brewing. Get in line people. The docket is full

      avatar
      Zillow Response
      10y
      We are disappointed that your experience at Zillow wasn't a success. Finding the path forward in a new business is demanding of iteration which we certainly have done in the rentals business. There have been many outstanding performances on the team and whats common to them is terrific activity volume, laser like focus on customer success and an entrepreneural approach. We are committed to enabling durable sales careers across all our teams including rentals, what's common to that is hitting numbers through a flexible and energetic approach and that formula is working well in rentals. Good luck in your next adventure. Greg (Chief Business Officer, Zillow Group)
      4.0
      Oct 2, 2015

      An easy-going place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun culture, smart people and good work flexibility lead to an easy-going work environment.

      Cons

      Management is very hands-off. As a consequence, life can be too easy-going at times. Sometimes the teams lack a sense of direction or urgency, there is poor transparency in how decisions are communicated, and resources are not allocated well. Finally, the SF office layout is way too divided and the elevators are terrible.

      avatar
      Zillow Response
      10y
      Thanks for the review. I'm glad things are going well overall. In terms of the hands-off management comment, this is good feedback. It's sometimes tough to strike the exact right balance. We strive to trust employees to make the right decisions and aim for the right outcomes vs. micromanaging them. We certainly should feel urgency in our business as there is never a lack of work to be done. We're just getting started in rentals! While our all hands meetings are intended to address some of your concerns around providing transparency about who is doing what, stay tuned for more of this as we get into Q4. I'd like to share even more about where we're going and how we'll get there. My hope is that this helps give people greater context around how all the pieces come together. Should you have any more specific feedback though, feel free to contact me directly. Thank again. Dan Hang, VP Zillow Group Rentals
      2.0
      Oct 1, 2015

      Inside Sales Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base salary, culture, friday Z talks, great product, catered lunches, food in office, free coffee. They take care of their employees

      Cons

      Horrible management, pay structure for ad space is inconsistent, high turnover, churn and burn, employees are simply a part of a numbers game

      avatar
      Zillow Response
      10y
      Thanks for taking the time to provide feedback. I'm sorry your experience at Zillow hasn't been as positive as you'd hoped. In order to address your concerns specifically, we'd need to know the division for which you work. That way, we'd have the proper context with which to respond. Please email me at dougs@zillow.com and I'd be happy to address your concerns personally. Doug Slotkin VP, Local Ad Sales
      Viewing 2209 - 2211 of 2,509 Reviews
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