Zillow reviews

3.4

54% would recommend to a friend

(2,509 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 27, 2015

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

Free crackers and milk. I have to say twenty words for this to submit.

Cons

Whole company sucks the life out of top sales reps.

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Zillow Response
10y
Sorry you had a bad experience. I can't really address anything based on your limited response. But, I'm guessing our culture of teamwork, success and transparency weren't for you. We continue to grow our offices and now have latte machines in our free, fully stocked kitchen. Oh, and we're actually retaining & attracting top talent at an amazing clip right now. So, let me provide some facts, our employee satisfaction and retention is at a historic high, as is the success rate of our sales people. Best of luck in your next endeavor. For anyone reading this, come see it for yourself, it's an amazing place! Greg Bland, VP Sales
1.0
Sep 20, 2015

Avoid Zillow Rentals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zillow offers a great persona of an amazing work enviroment with a company who appreciates their employees. Although this is not really the truth, they do a great job of making it look that way. There are great people that you get to work with, but you usually find that they soon move on to other career opportunities.

Cons

The Rentals division is a ship without a captain or a course. I worked there for almost 2 years and the direction was changed more times than I can count and the leadership was so ambiguous you didn't know who actually had authority to make decisions. Don't plan on taking any vacation time either. If you request time off you get looked down upon for doing so. When I requested a day off one time the email response that I received was, " Is that a good idea?" I guess that's why they don't even offer vacation it anymore. So if you're your looking for a company that over works you and underpays you this is a great place to join. If you want earn what you're actually worth keep looking!

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Zillow Response
10y
Thank you for your feedback, and I'm sorry that you didn't have a good experience here. One note to clarify on your statement - we have a pretty generous vacation policy that is universally available to employees. -- Amy (COO)
5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

There is fantastic leadership from the founders and the C-level executives. I have faith they are making the right decisions. It is great that our company is still controlled by the founders even though we are public. We never ever do anything just to make the quarter. We are doing really cool stuff to transform a fascinating industry, and there is a ton of runway ahead of us. We have lots of resources to support great ideas. Our culture is extremely strong and well defined. People really get our values, and we try hard to live them. The people here are very smart, very capable, very hardworking, and very nice. We have access to the data we need to make decisions properly. We have JUST enough process to support our growth, and no more. Benefits are finally getting to be competitive. Good IT hardware and software. Standing desks and Aeron chairs. Lovely downtown office and frequent free food.

Cons

Pay outside of the tech team is not competitive, and even tech has trouble competing. Resource allocation across the company is imperfect for new and for existing headcount. Sometimes we think that communicating a lot is the same as being transparent. It can be hard to get stuff done if you aren't located in Seattle.

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Zillow Response
10y
Thank you for the detailed feedback and review! We really appreciate the transparency and specifics. I'm thrilled you are overall happy here, but I will look into addressing some of your concerns. - Amy (COO)
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Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.